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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.9 (626 reviews)

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4.87

Based on 626 reviews, last reviewed 30th May 2025

5600% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Excellent, efficient, trustworthy and friendly I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, v... Read more Reviewed on: 30th May 2025

Latest lowest rating:

1

Absolute joke, waited weeks for a response, rubbish... Absolute joke, waited weeks for a response, rubbish on evert level. I went elsewhere in the end after having my time wasted. Reviewed on: 27th May 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (626)

Review of the Great Western Credit Union, Loans:

Bristol Credit Union provides an excellent serviceervice

Joining the Bristol Credit Union has enabled me to save money for the first time in my life. It has helped me keep out of debt. I have taken out a loan with them and the interest has been reasonable. The staff are always friendly and helpful. I am very grateful to Bristol Credit Union and l know many others would agree with that Reviewed on: 12th June 2020

They have always been very helpful and kind.

They have always been very helpful and kind. Reviewed on: 24th May 2025

Reply from Great Western Credit Union Hi Pooch We really appreciate your kind words! It's extremely gratifying to hear how you have found us to be of such good assistance, as well as being so friendly. This is something how we really strive to be for our members. If there’s ever anything else we can help with, please don’t hesitate to reach out! Best wishes Robin Response date: 27th May 2025

Great service extra money when you need it

Great service extra money when you need it Reviewed on: 23rd May 2025

Reply from Great Western Credit Union Hi Michael We really appreciate you for sharing your experience with us! It's great to see that we have been able to assist you when it was most necessary - it's always GWCU's aim to be straightforward and reassuring, especially in times of need. We look forward to continuing to support you whenever you need us! Warm regards Robin Response date: 27th May 2025

A very simple website to navigate which makes it les...

A very simple website to navigate which makes it less stressful Reviewed on: 23rd May 2025

Reply from Great Western Credit Union Hi Bev Thanks so much for your feedback! We're so glad to hear that we've negated any potential stress whilst using our website, and that you have found using our services uncomplicated. Thanks again for supporting GWCU - if there's anything we can do for you in the future please don't hesitate to get in touch! Best wishes Robin Response date: 27th May 2025

I applied for the loan and 72 hours later the full a...

I applied for the loan and 72 hours later the full amount was in my bank. Can't get better than that. Interest rates are also very low Reviewed on: 23rd May 2025

Reply from Great Western Credit Union Hi Andrew Thank you so much for your kind words! We're delighted to hear that your loan was processed promptly and met your expectations. It's also great to hear that you're happy with our rates - we always aim to be reasonable. If you ever need help with anything again, GWCU will be here to support you! Thanks again Robin Response date: 23rd May 2025

Such an easy process but thourough

Such an easy process but thourough Reviewed on: 23rd May 2025

Reply from Great Western Credit Union Hi Gillian Thank you for your feedback! We’re glad to hear everything was straightforward while still giving you the confidence that every detail was carefully handled. We look forward to continuing to support you whenever you need us! Warm regards Robin Response date: 23rd May 2025

They didn't lend it to me again when I needed it, bu...

They didn't lend it to me again when I needed it, but it's a very good. Reviewed on: 22nd May 2025

Brilliant service

Was so easy to apply really helped my out and so much easier paying 1 person back. Reviewed on: 22nd May 2025

Reply from Great Western Credit Union Hi Jasmine Thanks a lot for sharing your feedback! We're really pleased to hear the process worked well for you, making things more manageable as a result. It's great to know we've been able to make a positive difference when you needed it. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 23rd May 2025

Brilliant service over many years

I have had a loan a few times and it has always been so easy to setup. It helped me in times of need. When I have had the need to contact GWCU either by phone or email the service has been professional helpful and friendly.I Thank you very much for your help over the years Reviewed on: 22nd May 2025

Reply from Great Western Credit Union Hi Elizabeth Thank you so much for your heartfelt feedback! We're so glad to have been able to support you when you needed it most, and it's great to hear that our services simple, and that our team are affable and professional. We hope to continue to support you for many more years to come! Warm regards Robin Response date: 23rd May 2025

Support for those on a less secure income

I struggle with money and I have never had a problem with the Credit union, if anything all it has done is helped to have an account with them, though I don't save much, it's always enough to juggle with a problem and enough to cover a missed payment on my loan. I save to pay for my van and big expens3s and it always helps me to have a savings account because I am able to obtain a loan once 3very so often o ly when I really need it for something big. THANKYOU CREDIT UNION, Reviewed on: 22nd May 2025

Reply from Great Western Credit Union Hi Lucy Thank you so much for sharing such a kind response! It means a great deal to us to hear that having an account with Great Western Credit Union has been a source of support during challenging times. You're always welcome to save as much as you want with us, and we're glad access to borrowing has been able to provide some flexibility and peace of mind when it's been most needed. We really value your feedback and GWCU are always here if you need more support in the future! Best wishes Robin Response date: 23rd May 2025

Really easy to use, easy to contact and always clear...

Really easy to use, easy to contact and always clear communication Reviewed on: 21st May 2025

Reply from Great Western Credit Union Hi Jazm Thank you for your kind feedback! We're so pleased to hear that you've found everything straightforward and that getting in touch has been smooth. It's great to know that your experience has aligned with what we aim for, and that is clear and open communication with our members. Thanks again for supporting GWCU - if there's anything else we can do for you in the future please don't hesitate to get in touch! Best wishes Robin Response date: 23rd May 2025

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