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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (580 reviews)

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4.89

Based on 580 reviews, last reviewed 4th May 2025

1300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

It's the personal approach that helps After years of being stuck in a never ending cycle of debt, GWCU helped me when no other bank would. As a consequence of GWCU taking the time to liste... Read more Reviewed on: 4th May 2025

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (580)

Review of the Great Western Credit Union, Loans:

Very thoughtful and thorough in considering the reli...

Very thoughtful and thorough in considering the reliability of the Applicant;very helpful and clear instructions all throughout the process to receiving the offer Reviewed on: 2nd May 2025

Well I’ve been Art Credit Union for quite a while no...

Well I’ve been Art Credit Union for quite a while now and don’t get no statement. I can go online and look at them but I’m not the best at computer so that’s why I don’t got go online yeah not bad but I’m not on the best Online But overall, it is a good service Reviewed on: 3rd August 2024

Reply from Great Western Credit Union Hi Sean, Thank you for your feedback and for being with us for quite a while—we really appreciate your loyalty! I understand that online access isn’t always the easiest option. While we don’t issue regular statements, please know that you can always request one over the phone or by sending us an email. We’ll be happy to send it to you either by post or via email, whichever you prefer. Our team is here to help with anything you need, so don’t hesitate to reach out if there’s anything else we can assist you with. Thank you again for your continued support, and we’re glad to hear you find our service good overall. Kind regards, Emily Response date: 9th August 2024

Easy to apply loan with quick decision

We bought a second hand car with support from Great Western Credit Union loan. It was easy to apply and we got a decision quickly. Reviewed on: 12th June 2024

Credit union review

I am a disabled man who does not have a lot so for credit union to give me a loan was such a big help it got me through some tough times and the repayments are fair and affordable and also as I’m not very good with computers the staff there have been amazing with helping me to sort my finances out and I would recommend them with out a doubt they been great with me. Reviewed on: 3rd June 2024

Great customer satisfaction.

Great customer satisfaction. Their customer service is topnotch. Reviewed on: 31st May 2024

Reply from Great Western Credit Union Hi Emmanuel Thank you so much for the 5-star review! We're thrilled to hear that you're satisfied with our service. We always strive to ensure the best customer experience, and your feedback means a lot to us. Thanks again for your support! Kind regards, Emily Response date: 14th August 2024

Amazing helpful and speedy always supportive

Amazing helpful and speedy always supportive Reviewed on: 31st May 2024

Reply from Great Western Credit Union Hi Sara, Thank you for leaving such a lovely review. I'm glad you have found our service to be helpful and efficient, we always strive to ensure we deliver the best possible service. If you find there's anything we can help with, please don't hesitate to get in touch. Kind regards, Emily Response date: 3rd September 2024

Gave me a chance and a smart way of paying back the...

Gave me a chance and a smart way of paying back the loan account with child benefit Reviewed on: 31st May 2024

I have personal loan with them , and im really...

I have personal loan with them , and im really satisfy Reviewed on: 31st May 2024

A friendly service which provides affordable loans w...

A friendly service which provides affordable loans with no fuss or hassle and an easy way to pay back through your wages. Reviewed on: 31st May 2024

Reply from Great Western Credit Union Hi Ricco, Thank you so much for your 5-star review! We're delighted to hear that you found our service friendly and hassle-free. We’re thrilled that you’ve taken advantage of the Money@Work scheme and the benefits that come with borrowing through your payroll. It's great to know that the convenience of repayments directly from your salary has made things easier for you. Thank you again for choosing us. Kind regards, Emily Response date: 14th August 2024

I had a lot of questions and they answered them amaz...

I had a lot of questions and they answered them amazinly Reviewed on: 30th May 2024

My experience with Great western credit union is ama...

My experience with Great western credit union is amazing, it’s so easy and fast I’m glad I knew about them Reviewed on: 30th May 2024

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