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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1082 reviews)

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4.82

Based on 1,082 reviews, last reviewed 30th Dec 2025

120% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and quick excellent customer service Very good and quick excellent customer service Reviewed on: 30th December 2025

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1082)

Review of the Great Western Credit Union, Loans:

Excellent customer service easy to speak to

Excellent customer service easy to speak to Reviewed on: 20th May 2025

Reply from Great Western Credit Union Hi Shaun Thanks so much for your kind words! We're delighted to see we have left an impression, and that you found our team's customer service to be so good. We strive for outstanding communications with our members, so it's really helpful to hear such positive feedback. If there’s ever anything else we can help with, please don’t hesitate to reach out! Thanks again Robin Response date: 23rd May 2025

Great customer service

Great customer service in dealing with my concerns Reviewed on: 19th December 2025

Simple and easy

Simple and easy to sign up and apply Reviewed on: 19th December 2025

Amazing helpful company that has not got a high inte...

Amazing helpful company that has not got a high interest apr rate Reviewed on: 19th December 2025

Good very pleased i will always return for a loan in...

Good very pleased i will always return for a loan in the future Reviewed on: 19th December 2025

Great service when you need it, extremely handy for...

Great service when you need it, extremely handy for providing when you need it most. Car breakdowns etc Reviewed on: 18th December 2025

Would recommend!

Very fast response! Very easy to apply and great communication. Clear instructions given once loan is accepted. Would recommend to anyone! I applied on a Monday afternoon and by Thursday I’d been accepted and had all the information and paperwork needed to complete the application. Great service! Reviewed on: 18th December 2025

Great service, loads off help when stuck

Great service, loads off help when stuck Reviewed on: 18th December 2025

Been with these a few years now they are wonderful,...

Been with these a few years now they are wonderful, brilliant with familys. Very supprotive and understanding Reviewed on: 18th December 2025

Good service good customer service great product

Good service good customer service great product Reviewed on: 18th December 2025

Very good, friendly service and customer service

Very good, friendly service and customer service Reviewed on: 18th December 2025

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