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Great Western Credit Union: Loans reviews

4.82
Based on 1,089 reviews, last reviewed 2nd Jan 2026
122% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great very quick response and easy to understand app... Great very quick response and easy to understand application Reviewed on: 2nd January 2026
Norris Douglas's avatar
Norris Douglas

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025
Alexann Lewis's avatar
Alexann Lewis

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1089)

Review of the Great Western Credit Union, Loans:

Easy to apply for a loan, very helpful team if havin...

5
Easy to apply for a loan, very helpful team if having any difficulty applying or any questions. Great low rates to pay back the loan highly recommended Reviewed on: 28th March 2024
Reply from Great Western Credit Union Hi Keely, Thank you so much for sharing your positive experience, your recommendation means the world to us! We’re thrilled that applying for a loan was easy for you, and it warms our hearts to know that our team was helpful during the process. Our commitment to providing low rates and affordable loans stands firm. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to support our members every step of the way! Warm regards, Monica Response date: 14th August 2024
Bristol Credit Union logo
Great Western Credit Union

Great service alway there to help

5
Great service alway there to help Reviewed on: 9th December 2025

Very good experience for a few years

5
Very good experience for a few years Reviewed on: 9th December 2025

Not reliable, not clear on the website and can't get...

1
Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025
Reply from Great Western Credit Union Hi Alexann, Thanks for taking the time to share your feedback. This is our busiest time of year, and while our Member Engagement Team is working hard to support everyone, it does mean responses can take a little longer than usual and it may take longer to reach us via phone. You’re always welcome to get in touch via email at [email protected] or secure message, and we’ll aim to respond between 9am–4pm, Monday to Friday (excluding bank holidays). We want things to be as straightforward as possible for our members, so if there’s something on the website that didn’t make sense, we’d really like to know what felt unclear so we can improve it. Best wishes, Emily Response date: 9th December 2025
Bristol Credit Union logo
Great Western Credit Union

Excellent company

5
Easy to apply and available to everyone Reviewed on: 8th December 2025

It helps people that don’t normally get help with cr...

5
It helps people that don’t normally get help with credit which is a good thing Reviewed on: 8th December 2025

Always willing to consider and accomodate.

4
Always willing to consider and accomodate. Reviewed on: 8th December 2025

Brilliant and fast I love gwcu there always there

5
Brilliant and fast I love gwcu there always there Reviewed on: 8th December 2025

Realistic but find a way...

5
Realistic but understandable and usually find a way to help Reviewed on: 8th December 2025

Good recommend

5
Very helpful easy to access and understanding Reviewed on: 8th December 2025

Brilliant, fast and easy I would recommend it to fam...

5
Brilliant, fast and easy I would recommend it to family and friends Reviewed on: 7th December 2025

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