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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.77 (300 reviews)

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4.64

Based on 300 reviews, last reviewed 1st Jan 2026

82% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

2 star

Latest highest rating:

5

Great excellent good customer support Great excellent good customer support Reviewed on: 1st January 2026

Latest lowest rating:

1

Very complicated and convoluted to set up. Very complicated and convoluted to set up. Reviewed on: 17th November 2025

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (300)

Review of the Great Western Credit Union, Savings:

Took me a while to sign up but no problems since then.

It took me quite a while to get fully signed up with GWCU, there seemed to be some issues with my email address and how their systems were processing it. However the customer service team were persistent and eventually helped me to become a full member of the GWCU. I've not been a member for long enough to provide a fuller experience. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi W D, Thank you so much for sharing your experience with us. We are thrilled that we managed to get you onboard in the end. Our Member Services Team is always here to help should you encounter any more issues. We would love to hear more about your experience in detail. Feedback is essential for us to continue improving our services. You can reach us by calling 0117 924 7309 Monday-Friday, between 8am-4pm (except bank holidays), or by emailing [email protected]. Best regards, Monica GWCU Response date: 13th August 2024

Great excellent good customer support

Great excellent good customer support Reviewed on: 1st January 2026

No muse no fuse it was all very simple and...

No muse no fuse it was all very simple and easy Reviewed on: 30th December 2025

Very easy and trusted.

Very easy and trusted. And good place to start saving. Ran by people for the people Reviewed on: 25th December 2025

The process was easy and swift.

The process was easy and swift. This is my first time and am just a new member Reviewed on: 15th December 2025

Great communication from great western making applyi...

Great communication from great western making applying easy Reviewed on: 11th December 2025

Straight to the point

Very easy and overwhelmed. The application was straight to the point Reviewed on: 9th December 2025

I had a very smooth experience creating a savings ac...

I had a very smooth experience creating a savings account Reviewed on: 7th December 2025

Excellent.

Very good. Simple and straight forward - even I could follow the instructions! Reviewed on: 4th December 2025

Found it easy to understand and navigate for a chris...

Found it easy to understand and navigate for a christmas saver Reviewed on: 4th December 2025

Not a lot to say about it.

Not a lot to say about it. It's a sunny day so I'm happy. Reviewed on: 25th November 2025

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