Write a review

Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.82 (201 reviews)

View other Great Western Credit Union products

4.70

Based on 201 reviews, last reviewed 2nd Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

I like the idea and wider vision of the credit union. I like the idea and wider vision of the credit union. Although the returns are not very competitive I'm happy to save as I know it helps people borrow... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

Read all reviews See your review

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (201)

Review of the Great Western Credit Union, Savings:

Professional yet friendly staff, easy systems and great care for local community.

Friends recommend this union, they have been members of the union and I have seen their lives greatly improve as a result of the help they get from BCU. I then decided to join, registration was easy, staff very respectable and friendly. Secondly, I Appreciate that BCU is helping the local community. Reviewed on: 12th July 2020

Ethical savings with a good rate and friendly service

GWCU offer a good rate of savings, friendly helpful service, and you know that your money is being used to help others Reviewed on: 4th June 2024

Credit Unions are better than the big banks

I have been saving with this credit union for around sixteen years. What's good is that I know when I am saving someone else is able to borrow so I am supporting people on lower incomes than myself. I also have found that if I need my money I contact the branch and the customer service is excellent. I know my money is safe, supporting people who need it and is easy to hand if I need it. What's there not to like... Reviewed on: 2nd June 2024

Local benefit

Saving wit Great Western Credit Union means you know your money is staying local Reviewed on: 2nd June 2024

Always a personal service.

Always a personal service. Website is welcoming and easy to use. Appreciate that my savings are being used locally and can impact our communities directly. Reviewed on: 31st May 2024

GWCU offer a straight forward savings account

GWCU offer a straight forward savings account to support their borrowers in providing funds for loans. Reviewed on: 30th May 2024

Easy to set up.

Easy to set up. Good to know I'm helping local community and saving Reviewed on: 30th May 2024

Review by me

It has always been a good experience, and I think if i needed help I could go to them. Reviewed on: 30th May 2024

Reply from Great Western Credit Union Hi Russell, It’s wonderful to receive such positive feedback, and we're glad to know that you feel we’re here to assist whenever you need support. Best regards, Monica Response date: 14th August 2024

Very helpful.

Very helpful. Easy to use website. Reviewed on: 30th May 2024

very efficient and professional at all times

very efficient and professional at all times Reviewed on: 30th May 2024

in-person counter service is no longer available

I was originally a member of Bristol Credit Union which was amalgamated into GWCU. Sadly, since the merger the excellent BCU branch was closed and in-person counter service is no longer available. This has defeated the whole object of having a local, people friendly, community financial service. Such a loss! Reviewed on: 25th May 2024

Reply from Great Western Credit Union Hi Chloe, Thank you for your feedback. We are sorry to hear you are disappointed in the closing of our branch in Bristol. We are always looking for new ways to serve a majority, if not all, of our members. At the time of closure, fewer and fewer people were using the branch service, preferring to manage their account online or via telephone. Taking this into consideration, along with the high and rising costs associated with running a branch means that operating this fixed presence at Cheltenham Road was no longer viable. However, consistent updates to the delivery of our service, especially via our digital platform, means members are able to access our services easier and quicker. As always, we understand there will be members that require special assistance and we are more than happy to support them or offer friendly advice on how to access our services. If you’d like to discuss more about these changes, or get some help managing your membership with Great Western Credit Union, please reach out to us and our lovely member services team will be happy to help! Call us at 0117 924 7309 or email us at [email protected]. Response date: 12th June 2024

Do you have a different Great Western Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

eSaver
from Danske Bank UK 5.00 from 2 reviews
Savings
from National Counties Building Society 3.96 from 6 reviews
Access Savings
from Virgin Money 3.95 from 106 reviews

There's still more to see!

Great Western Credit Union has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub