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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (987 reviews)

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4.27

Based on 987 reviews, last reviewed 6th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

I have been with Halifax for years now and never had... I have been with Halifax for years now and never had any issues. Reviewed on: 6th July 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (987)

Excellent bank, especially the new app

I have used the Halifax since I was a child. I have always had a good experience, even now I will pop into my local store if I need assistance with my card or need to withdraw money if I'm stuck. The new app (which I use daily, several times) is excellent and is user-friendly and designed in a way that makes it easy for me to check my daily finances and make better choices. Reviewed on: 24th May 2024

My experience about Halifax.

My experience about Halifax.. very easy to communicate to them. They always be there for you when it comes you need them. Reviewed on: 24th May 2024

Good customer service and there were t o helpful

Good customer service and there were t o helpful Reviewed on: 23rd May 2024

Compassionate

I've been banking with Halifax for years and I will never leave. The reason why is when my dad died the people at the Normanton branch bank were amazing in helping my mum out. They were unbelievable in their approach and support. Reviewed on: 15th April 2024

For the people.

Great customer service, never had any problems when applying for overdraft or loans Reviewed on: 15th April 2024

Never had any issues with anything lol, overall very...

Never had any issues with anything lol, overall very satisfied Reviewed on: 14th April 2024

It's been really great and amazing experience

It's been really great and amazing experience Reviewed on: 12th April 2024

Reliable fuss free banking

Have had current account for 40 years, never a hitch Reviewed on: 12th April 2024

Halifax was ny first ever account, I opened it at th...

Halifax was ny first ever account, I opened it at the age of 16 and I really love using it. Reviewed on: 12th April 2024

The customer service team is extremely waste.

The customer service team is extremely waste. They do nothing but waste your time when you contact them for anything. Whether it’s chat service or over the phone calls. I had to cancel my credit card cuz of their poor customer service. Will not recommend Halifax to anyone Reviewed on: 10th April 2024

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