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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (955 reviews)

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4.16

Based on 955 reviews, last reviewed 20th Feb 2026

900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (955)

Review of the Halifax, Current account:

GREAT BANK

I HAVE BANKED WITH THE HALIFAX FOR OVER 30 YEARS WITH NO PROBLEMS. THE STAFF AT THE BRANCH I GO TO ARE SO PATIENT, FRIENDLY AND HELPFUL. THE HALIFAX APP ON MY APPLE TABLET IS REALLY GOOD AND I CAN PAY IN CHEQUES USING THE APP WHICH SAVES ME THE BOTHER OF GOING TO A BRANCH. THE WEBSITE IS EASY TO LOG ON AND NAVIGATE. Reviewed on: 28th January 2020

okay

not good interest and bank is not open enough hours but the people are friendly Reviewed on: 13th July 2023

Excellent in every way

I was recently scammed on line and the scammers attemlted to take a large sum of money from my current account. Halifax security immediately blocked the transaction and contacted me. The only damage done was having to be issued with a new bank card. I can't thank the Halifax enough nor the kind emplyee who contacted me from their fraud department. A big 5* Reviewed on: 7th July 2023

A decent bank. Telephone service is poor.

I do telephone banking. It’s one cockup after another with Halifax Bank. I have to attend at the branch often to sort out problems, I don’t do online banking. I think their actions are a deliberate ploy to force me to change to IB. Reviewed on: 5th July 2023

Thoughtfulness

Always offer assistance in time of crissis Reviewed on: 19th June 2023

Generally ok but staff & complaints are rubbish

Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Freud team alfull

My ex Abusive partner stolen over £2000 out my account halifax new how Vulnerable I was and I put in a claim to get the money back halifax refused to pay the money that was stolen I reported it to action freud also halifax Decline my claim so now I've losed £2000 pounds by my Abusive partner Reviewed on: 16th June 2023

Top company

Banked with these for years …fantastic to deal with Reviewed on: 12th June 2023

Awesome service and support

I would like to thank Halifax for the speedy approval of my current account. Their rewards account allows me to avail of numerous enticing offers that are relevant to me. Reviewed on: 11th June 2023

Friendly helpful staff

Staff at local branch are helpful, friendly and offer good service. Support offered for older members of the public if they need to access different services. Interest rates comparable compared with other well known high street branches. Reviewed on: 2nd June 2023

Good current account

Customer service is quite good - it is a shame the rewards have gone Reviewed on: 2nd June 2023

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