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Halifax: Current account reviews

4.14
Based on 939 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025
Emma D's avatar
Emma D

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (939)

Review of the Halifax, Current account:

Whenever I’ve needed to ring or email for help with...

5
Whenever I’ve needed to ring or email for help with something I’ve always had a lovely customer service person to help and understand Reviewed on: 2nd April 2025

Good app

4
App is better than all the other banks so this is why I’d recommend this current account Reviewed on: 8th April 2023

Very behind

1
Comparing with other banks, they are not very ahead with their features. Cumbersome app and not so sleek, budgeting features aren't so good. Been a customer for a while Reviewed on: 6th April 2023

My Current Account

5
I have had this Current Account for a while. And I'm absolutely satisfied this Product and Services Reviewed on: 6th April 2023

Good

5
Excellent bank , never had a problem Reviewed on: 5th April 2023

Arnauld

5
Amazing services for all friendly Reviewed on: 5th April 2023

Trusted banking

5
Trustworthy banking that keeps money safe and support you with any questions Reviewed on: 5th April 2023

Good bank, been with them for over 35 years

5
Easy and safe app. Convenient simple banking. Interest rates aren't great but other than that they're ok Reviewed on: 4th April 2023

Easy to use

4
Excellent customer service and easy to use online banking Reviewed on: 4th April 2023

Easy

5
Easy till use bank always deal with problems effectively and efficiently Reviewed on: 4th April 2023

Good but app and processes could be clearer

3
Overall good but i feel Halifax should’ve been clearer with the specific terms and conditions for the reward current account. Part of the conditions to gain reward is spending a certain amount of money using the account but it was not made clear that DD’s and standing orders do not count and what counts is using the card is shops. I’m sure it’s in the small print somewhere however, i was unable to find the info when i looked and it’s only now that i have opened the account i realise DD’s/standing order don’t count. This should be more clear when you apply for the account and shouldn’t have to be in small print (if it is) Reviewed on: 4th April 2023

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