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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (892 reviews)

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4.13

Based on 892 reviews, last reviewed 29th Oct 2024

67% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

I have had a current account for years. I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you... Read more Reviewed on: 15th October 2024

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (892)

Review of the Halifax, Current Account:

Generally ok but staff & complaints are rubbish

Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Never had any issues with anything lol, overall very...

Never had any issues with anything lol, overall very satisfied Reviewed on: 14th April 2024

It's been really great and amazing experience

It's been really great and amazing experience Reviewed on: 12th April 2024

Reliable fuss free banking

Have had current account for 40 years, never a hitch Reviewed on: 12th April 2024

Halifax was ny first ever account, I opened it at th...

Halifax was ny first ever account, I opened it at the age of 16 and I really love using it. Reviewed on: 12th April 2024

The customer service team is extremely waste.

The customer service team is extremely waste. They do nothing but waste your time when you contact them for anything. Whether it’s chat service or over the phone calls. I had to cancel my credit card cuz of their poor customer service. Will not recommend Halifax to anyone Reviewed on: 10th April 2024

Halifax is a good bank and always ready to help cust...

Halifax is a good bank and always ready to help customers Reviewed on: 9th April 2024

The best bank for a simple current account, they hav...

The best bank for a simple current account, they have always been helpful and easy to use on their app. Reviewed on: 29th March 2024

Help always available, easy to use app, always conta...

Help always available, easy to use app, always contact you if something doesn’t look right on your account Reviewed on: 27th March 2024

I like HALIFAX bank Customer service very good excel...

I like HALIFAX bank Customer service very good excellent Reviewed on: 16th March 2024

One of the only local banks that have a premises whe...

One of the only local banks that have a premises where you can talk to someone. Long may it continue Reviewed on: 15th March 2024

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