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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.14

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (939)

Review of the Halifax, Current account:

Supportive with rewards

Halifax offer a straightforward experience with rewards at a time when other bank accounts don't have much to offer. It is relatively easy to get through to a UK call centre if needed, although most things can be accomplished online. The call centre staff are supportive, offering extra time and care if you have identified health needs such as anxiety. The account offers £5 per month for exceeding a certain account balance or spending a certain amount on the debit card. There is also cashback for spending at certain retailers. Downsides are that interest rates aren't high, that you have to remember to activate the cashback each month rather than it being automatic, and the amounts needed to earn £5 per month are quite high. However, these factors are either common to other banks or better than banks that don't offer rewards at all Reviewed on: 8th January 2022

OK bank but on a lot of benefits and only small rewa...

OK bank but on a lot of benefits and only small rewards compared to my chase account Reviewed on: 6th March 2025

Reliable, easy service.

Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Excellent

Really good bank, never any problems Reviewed on: 27th February 2025

Decent British bank easy to manage on the app withou...

Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

I enjoy getting my £5 per month, whilst having a gre...

I enjoy getting my £5 per month, whilst having a great current account. Reviewed on: 27th February 2025

Staff always available on phone.

Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Never had an issue with Halifax and I've been bankin...

Never had an issue with Halifax and I've been banking with them for a long time. Reviewed on: 26th February 2025

Having a disability

Having a disability puts me at risk but Halifax staff have helped me feel secure in every way Reviewed on: 26th February 2025

Very helpful and informative customer service when I...

Very helpful and informative customer service when I had an issue with an overpayment to a company Reviewed on: 26th February 2025

They’ve not lost my money or anything

I’ve used this bank for as long as I can remember and never had any major issues. Reviewed on: 26th February 2025

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