Smart Money People Logo

Halifax: Current account reviews

4.18
Based on 982 reviews, last reviewed 24th Apr 2026
133% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026
Ell jay's avatar
Ell jay

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Halifax Current account reviews (982)

Easy interner banking

5
I've had a current account with Halifax for years. I really like the way I log in on their internet banking. It feels secure but isn't overly complicated. Well done! Reviewed on: 10th January 2019

Great customer service

5
I've banked with Halifax for several years now and their staff are always so friendly and helpful. Their banking app is easy to use and makes banking easy. Reviewed on: 9th January 2019

Actually Listen

5
No really mad fees and if anything unreasonable happens they actually listen (unlike the previous two banks I've used) Reviewed on: 9th January 2019

High street banking

5
Good to have a branch on my high street with actual counter staff who are very helpful and efficient Reviewed on: 6th January 2019

The Halifax makes banking easy

5
I find the online banking easy to use and reliable. I am reminded by text how much I have in my account to make sure I have enough money t cover direct debits. This is very helpful indeed. The staff in my local bank in Penzance are efficient freindly and very helpful. Reviewed on: 6th January 2019

They do not care in the slightest

1
If I could dump them I would, when I was self employed and trying to establish a business they were worse than useless, I couldn’t in all honesty recommend anyone to bank with HBOS. I’ve been a customer of theirs since the 1980s and I am good at managing my finances but they don’t take that into account. They are the epitome of everything that is wrong with the banking industry Reviewed on: 5th January 2019

Great Bank

5
I have a current account and I bank online. I love the website, it is especially easy to use & understand, and I feel it is very secure. I have my household direct debits all set up to be paid monthly and have never had a single problem. I am really happy with the service I receive fro the Halifax. Reviewed on: 5th January 2019

Always accomidating

5
Staff are always kind and helpful and helped me choose the right bank account for me. Reviewed on: 4th January 2019

Good basic account

4
Good basic account, keep you informed by text if you are close to going overdrawn. Internet banking app is great helps me keep track of any bills Reviewed on: 3rd January 2019

Fab

5
Every time I use Halifax whether it be online or in my local branch,I can't fault their customer service!there's never huge queues and the cashiers are always polite and helpful Reviewed on: 3rd January 2019

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Halifax?

  • Online Tracker Bond

    from Halifax 5.00 from 1 reviews
    Halifax
  • Student Current Account

    from Halifax 4.67 from 11 reviews
    Halifax
  • Online Saver

    from Halifax 4.62 from 35 reviews
    Halifax
    View all products