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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (988 reviews)

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4.27

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

The Halifax makes banking easy

I find the online banking easy to use and reliable. I am reminded by text how much I have in my account to make sure I have enough money t cover direct debits. This is very helpful indeed. The staff in my local bank in Penzance are efficient freindly and very helpful. Reviewed on: 6th January 2019

They do not care in the slightest

If I could dump them I would, when I was self employed and trying to establish a business they were worse than useless, I couldn’t in all honesty recommend anyone to bank with HBOS. I’ve been a customer of theirs since the 1980s and I am good at managing my finances but they don’t take that into account. They are the epitome of everything that is wrong with the banking industry Reviewed on: 5th January 2019

Great Bank

I have a current account and I bank online. I love the website, it is especially easy to use & understand, and I feel it is very secure. I have my household direct debits all set up to be paid monthly and have never had a single problem. I am really happy with the service I receive fro the Halifax. Reviewed on: 5th January 2019

Always accomidating

Staff are always kind and helpful and helped me choose the right bank account for me. Reviewed on: 4th January 2019

Good basic account

Good basic account, keep you informed by text if you are close to going overdrawn. Internet banking app is great helps me keep track of any bills Reviewed on: 3rd January 2019

Fab

Every time I use Halifax whether it be online or in my local branch,I can't fault their customer service!there's never huge queues and the cashiers are always polite and helpful Reviewed on: 3rd January 2019

Trustworthy

Never had an issue with Halifax. A bank that truly listens Reviewed on: 3rd January 2019

5 Extras

I use a Halifax current account as I can make the most of my extras such as breakdown cover, home emergency, mobile and holiday insurance Reviewed on: 1st January 2019

All rounder

This covers all basis from car breakdown, phone, travel and home insurance for a great price and no hassle. Reviewed on: 30th December 2018

useful

good solid app. Less queues at bank Reviewed on: 25th December 2018

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