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Halifax: Current account reviews

4.16
Based on 955 reviews, last reviewed 20th Feb 2026
900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (955)

Easiest account switch

5
It was very quick and easy to switch my current account to Halifax all done online without having to go in branch. The switching bonus was a great offer too and money was in the account within the 7 days. Reviewed on: 9th November 2018

It's OK

4
one of the few banks that hasn't closed all of the local branches. Online access always seems to work fine. Overdraft charges are a bit on the high side. Reviewed on: 8th November 2018

Great bank, easy to use app, would recommend!

4
I switched from Lloyds bank to Halifax a few months ago and I'm very happy. I got a £70 award for switching and it was a simple and straight forward switch, taking about 5-7 days to complete. The Halifax mobile app is great, I don't use the online website much but mainly the app and it is brilliant. I'd definitely recommend Halifax! Reviewed on: 8th November 2018

handy

4
They are ok. Don't either you to have crap off them when you go to the branch Reviewed on: 8th November 2018

Good quality account service

4
Always been very happy with the quality of service received at the Halifax. Reviewed on: 8th November 2018

Good consistent service

4
I have banked with Halifax all my life (39 years) and for the most part they offer quality products and services - the only bad thing I can think of is their high overdraft charges, although I can understand it and are trying to make sure people do not stay in debt for longer than is necessary Reviewed on: 8th November 2018

Current Account with extras

5
I have had a great experience using the Halifax current account. A bonus is paid every month and I can see all my transactions when using the app. Reviewed on: 8th November 2018

Appalling customer service

1
I rang their customer service line to cancel the "ultimate" bank account benefits as I don't use them. After a few months they reinstated the charges. Despite several emails they have still not cancelled the account. Forwarding onto the ombudsman Reviewed on: 8th November 2018

Brilliant Local Service

5
Flexible, local branch with very helpful staff! Most transactions can be done easily and quickly online but the local branch has excellent opening hours including saturday mornings. Reviewed on: 8th November 2018

Simple no-fuss banking

5
I love using the banking app. It's so easy to transfer money and transactions show up instantly. Reviewed on: 8th November 2018

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