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Halifax: Current account reviews

4.18
Based on 982 reviews, last reviewed 24th Apr 2026
133% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026
Ell jay's avatar
Ell jay

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

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Halifax Current account reviews (982)

good bank

5
never had a problem with this bank 5 stars Reviewed on: 1st December 2018

Never had a problem

5
App is great and constantly improving. I barely notice my bank (which is great!) Reviewed on: 27th November 2018

halifax

3
Halifax is okay but charges for using overdraft!!! Reviewed on: 26th November 2018

Just as it should be

4
Great customer service. Always able to help. Knowlagable staff on the phone and in branch. Reviewed on: 24th November 2018

Poor customer services

1
Unfortunately Halifax do not adequately invest in maintenance of their ATM machines. Consequently many machines are faulty and swallow your card. When combined with branch opening hours that are shorter than they were in the 1950s and hopeless customer services you have to question why anyone would want to hold their current account with this dinosaur of a bank. Reviewed on: 23rd November 2018

Banking Bundle

5
Love banking with Halifax. They provide so much support and excellent customer service when speaking to them on the phone and in the bank. The bundle of gifts and offers I have received has gone a huge way in helping me save money! Reviewed on: 23rd November 2018

ok bank

3
staff are always helpful and friendly, good online and mobile banking facilities shame there isn't enough branches in rural areas Reviewed on: 21st November 2018

No problems so far

5
Halifax have been fantastic. The app is so easy to navigate. When our account was hacked and we had £1000 taken, Halifax dealt with it amazingly. Reviewed on: 20th November 2018

Good service

4
Have been impressed by the ease of switching to Halifax current account Reviewed on: 19th November 2018

halifax puts customers first

5
the halifax have always been good with me and i have been with them years Reviewed on: 19th November 2018

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