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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.13

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Middle of the road, no problem!

I have had my Halifax current account for years and have never really had a problem with it. They recently changed the way they charge for using my overdraft, which I did appreciate as they were previously charging £1 per day flat rate, but now charge a percentage depending how much of your overdraft you use. They are always helpful when I go in branch. The reason I haven't rated them more highly is the fact that they are no different to any other bank really, and don't go above and beyond. Reviewed on: 15th April 2018

Awful judgemental staff

If you want rude customer service and branch workers that roll their eyes and calls you a liar then this Is the bank for you. Charge very large fees for a little error. AVOID at all costs, much better banks than Halifax Reviewed on: 11th April 2018

useful text to alert going into red

I welcome Halifax sending a text to alert me when my current account might go into the red Reviewed on: 10th April 2018

great banking

I have banked with the halifax for over 40 years and never had a problem with them .Great serviice and products Reviewed on: 9th April 2018

Slow to cash cheques - fast with charges

Take an age to clear any money deposited but apply charges the second they can. Reviewed on: 9th April 2018

Simple and responsive

Does what it says on the tin - and pays £3 a month Reviewed on: 5th April 2018

Very good service

British call centres that answer promptly and handle problems effectively. Reviewed on: 5th April 2018

In Branch idiocy

Went to my local branch to pay in a cheque, using my debit card for account details. The staff member addressed me as 'SIr', then asked if it was my wife's account. I told him it was my account. 'Oh, its a joint account then sir?' 'NO, it's my account' I had to show my work ID to prove I was a lady. I have waist length hair. He was not being alert. Very annoying to put it mildly Reviewed on: 4th April 2018

Halifax Current Account

There was a great incentive to switch to Halifax when I did, which was paid into my bank account very quickly. The account gave me a good bonus as well as cash back scheme and I found the app very intuitive with a much nicer interface than other banking apps. Customer service was also really good. Reviewed on: 11th February 2018

Simple easy and quick

Easy online setup of current account benefits are endless with option to update your account. Simple easy and quick account from start to finish great customer interaction from this company Reviewed on: 11th February 2018

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