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Halifax: Current account reviews

4.12
Based on 938 reviews, last reviewed 9th Jul 2025
81% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Halifax has been my bank for a few years now Halifax has been my bank for a few years now Reviewed on: 9th July 2025
Caroline 's avatar
Caroline

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (938)

Awful judgemental staff

1
If you want rude customer service and branch workers that roll their eyes and calls you a liar then this Is the bank for you. Charge very large fees for a little error. AVOID at all costs, much better banks than Halifax Reviewed on: 11th April 2018

useful text to alert going into red

4
I welcome Halifax sending a text to alert me when my current account might go into the red Reviewed on: 10th April 2018

great banking

5
I have banked with the halifax for over 40 years and never had a problem with them .Great serviice and products Reviewed on: 9th April 2018

Slow to cash cheques - fast with charges

2
Take an age to clear any money deposited but apply charges the second they can. Reviewed on: 9th April 2018

Simple and responsive

5
Does what it says on the tin - and pays £3 a month Reviewed on: 5th April 2018

Very good service

5
British call centres that answer promptly and handle problems effectively. Reviewed on: 5th April 2018

In Branch idiocy

2
Went to my local branch to pay in a cheque, using my debit card for account details. The staff member addressed me as 'SIr', then asked if it was my wife's account. I told him it was my account. 'Oh, its a joint account then sir?' 'NO, it's my account' I had to show my work ID to prove I was a lady. I have waist length hair. He was not being alert. Very annoying to put it mildly Reviewed on: 4th April 2018

Halifax Current Account

5
There was a great incentive to switch to Halifax when I did, which was paid into my bank account very quickly. The account gave me a good bonus as well as cash back scheme and I found the app very intuitive with a much nicer interface than other banking apps. Customer service was also really good. Reviewed on: 11th February 2018

Simple easy and quick

5
Easy online setup of current account benefits are endless with option to update your account. Simple easy and quick account from start to finish great customer interaction from this company Reviewed on: 11th February 2018

Great service.

5
The staff are very helpful getting you set up with all the details you need and the online banking makes it extremely easy to keep track of your money. Reviewed on: 11th February 2018

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