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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (984 reviews)

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4.27

Based on 984 reviews, last reviewed 11th Jun 2026

50% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

It's OK

one of the few banks that hasn't closed all of the local branches. Online access always seems to work fine. Overdraft charges are a bit on the high side. Reviewed on: 8th November 2018

Great bank, easy to use app, would recommend!

I switched from Lloyds bank to Halifax a few months ago and I'm very happy. I got a £70 award for switching and it was a simple and straight forward switch, taking about 5-7 days to complete. The Halifax mobile app is great, I don't use the online website much but mainly the app and it is brilliant. I'd definitely recommend Halifax! Reviewed on: 8th November 2018

handy

They are ok. Don't either you to have crap off them when you go to the branch Reviewed on: 8th November 2018

Good quality account service

Always been very happy with the quality of service received at the Halifax. Reviewed on: 8th November 2018

Good consistent service

I have banked with Halifax all my life (39 years) and for the most part they offer quality products and services - the only bad thing I can think of is their high overdraft charges, although I can understand it and are trying to make sure people do not stay in debt for longer than is necessary Reviewed on: 8th November 2018

Current Account with extras

I have had a great experience using the Halifax current account. A bonus is paid every month and I can see all my transactions when using the app. Reviewed on: 8th November 2018

Appalling customer service

I rang their customer service line to cancel the "ultimate" bank account benefits as I don't use them. After a few months they reinstated the charges. Despite several emails they have still not cancelled the account. Forwarding onto the ombudsman Reviewed on: 8th November 2018

Brilliant Local Service

Flexible, local branch with very helpful staff! Most transactions can be done easily and quickly online but the local branch has excellent opening hours including saturday mornings. Reviewed on: 8th November 2018

Simple no-fuss banking

I love using the banking app. It's so easy to transfer money and transactions show up instantly. Reviewed on: 8th November 2018

Room for improvement

I switched to Halifax from Natwest a few years ago and must say for me Natwest was the better bank. In my opinion theres nothing overly terrible about Halifax , there have been a few occasions whereby the staff have not been so helpful. From the experience I have had with theres no reason why would recommend Halifax to friends/family as for me it is very average. Reviewed on: 8th November 2018

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