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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

No issues

Staff have always been friendly and helpful. My account also has cashback extras which frequently help me to save money. Reviewed on: 7th November 2018

Reliable

Halifax are always reliable. Their app is so easy to use and the staff both in branch and in the contact centre have always been friendly and helpful. Would definitely recommend. Reviewed on: 6th November 2018

Best bank in my experience

It was really easy to switch and every month I get a little reward. I love the customer service too. Much better than any other I’ve experienced! Reviewed on: 6th November 2018

Fantastic service

I have always had wonderful service and great customer experiences with Halifax Reviewed on: 6th November 2018

Halifax nice people to do business with

I find this bank understanding of its customers' needs. Highly recommended. They have assisted me in my most difficult financial circumstances. I have found no other like them Reviewed on: 6th November 2018

amazing

Amazing bank helpful and realiable Reviewed on: 6th November 2018

Saving incentive

Get £3 bonus for saving more than £730 in current account. Better deal than any other high street & online banking Reviewed on: 6th November 2018

Brilliant service

Very helpful with setting the account and transferring DD’s, etc from previous bank account. Just brilliant service would recommend to anyone. Reviewed on: 6th November 2018

Great banking

I've been with this bank 7 years and haven't had not 1 problem there very good at looking after your money and generous with cash back and rewards and there banking system is secure so you never have to worry about fraudsters I'd recommend Halifax. Reviewed on: 6th November 2018

Great bank

Excellent service, never had an issue Reviewed on: 6th November 2018

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