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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (908 reviews)

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4.12

Based on 908 reviews, last reviewed 3rd Mar 2025

800% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Reliable, easy service. Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (908)

Great bank!

Great bank with many offers and friendly customer service. Reviewed on: 1st January 2018

Always kept up-to-date

You always know where you are and what is happening with your finances. They have excellent customer service that are quick and efficient at dealing with any issues that do come up. Reviewed on: 1st January 2018

Rewards

Just for using my debit card, I get cashback at some shops and outlets. Reviewed on: 31st December 2017

Really easy to use

Halifax current account is great. Online banking is super easy and quick to use. Reviewed on: 30th December 2017

Easy set up...great service

Made the switch to Halifax two years ago and I was very impressed with the professional, reliable and helpful experience I had. Since then, I have opened a Help to Buy ISA and an Everyday Saver. I also like how they have a saver's draw...it's just a shame I haven't won it. Reviewed on: 29th December 2017

Best Bank

Fabulous customer service, always helpful and polite. Always go the extra mile for their customers. Reviewed on: 26th December 2017

Junior accounts only available in store

I find it frustrating that I can’t access my children’s accounts online, only in store with ID. Seems quite antiquated nowadays Reviewed on: 21st December 2017

Good service

Good trustworthy bank never had any issues in the 15yrs I have been with them Reviewed on: 19th December 2017

Very good service.

However it could be improved with an online chat feature and the ability to get sent banking pins via text (securely). I like the fingerprint support to get into your account. This works in the mobile banking app. 10/10 Amazing! Reviewed on: 18th December 2017

Halifax hell

Having had difficulties with Halifax for the past year i will soon close my account and i am in the market for a new current account. Their customer service is appalling and i do not feel at all valued as a customer. The experience has been truly hellish!! Reviewed on: 17th December 2017

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