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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Does the job

Very little rewards or incentives to stay with them. The app is useful Reviewed on: 6th November 2018

Very recommended!

Great online banking experience which I use several times a day. Whenever I've needed to order a new card, it's been simple and easy. Reviewed on: 6th November 2018

good reliable bank

I have banked for years with the Halifax and they have never let me down. In fact they have gone a step beyond to warn me of scammers. Reviewed on: 6th November 2018

Mr Martin Whatley

No problems with account at any time, all direct debits and payments are on time and never had any problems. Reviewed on: 6th November 2018

Good Service, Okay Extras

The current account I have is a fairly good one, it functions well, security is good and they have the best mobile app of any of the top banks. They also offer cashback extras which are pretty useful, but it’s not often I find use for them. I’ve been with Halifax for most of my life and I’ve not yet been disappointed with them. Reviewed on: 5th November 2018

Trust them with my cash

I banked for over 20 years with Nationwide right up until my mother died and they made such a mess of her finances I did not fail safe, went along to my local Halifax, smart, easy to get to see someone, friendly and knowledgeable, and most importantly did not try to force any of their services upon us. We went away read through the bumpf and went and transferred our current account (so easy) and arranged a mortgage Reviewed on: 5th November 2018

Worst service ever

Received letters their closing my account and credit card, thought its a joke, but did call them then I was told over the phone I can't get connected directly with people who decided to close my accounts and that I might be investigated for money laundering :) what a joke , I don't have much money like politicians or bankers, I am an engineer! and send now and them money to my missus and mom who live abroad. I wrote a letter to the address where the first one came, not hoping much based on what I read online, anyway worst bank ever !!! Reviewed on: 5th October 2018

Great account

Good interest rates. Friendly staff in branch. Reviewed on: 21st July 2018

excellent customer service

the staff at halifax are always polite and extremely helpful Reviewed on: 18th July 2018

Reward Account and car insurance

I have been an account holder for some time with Halifax. Very good customer service and never had any problems with my accounts. Very helpful team. I lost my wallet once and they promptly cancelled my card and had a new card within the next day. They also provided me with an easy overdraft option and savings account. I also have a car insurance with Halifax and its a very rewarding and easy to set up car insurance. Had no problems and got my insurance and all the paperwork the same day. Thank you very much, very helpful and rewarding experience. Reviewed on: 19th May 2018

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