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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (892 reviews)

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4.13

Based on 892 reviews, last reviewed 29th Oct 2024

67% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

I have had a current account for years. I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you... Read more Reviewed on: 15th October 2024

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (892)

Review of the Halifax, Current Account:

Generally ok but staff & complaints are rubbish

Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Current account management

I am satisfied the way my account is handled. Reviewed on: 21st August 2023

Happy with the account

Good product fit for purpose and I would advise considering it. Reviewed on: 18th August 2023

Great Benefits

For a low cost lots of good benefits are being rewarded Reviewed on: 13th August 2023

Basic

Should do more by instantly drawing more interest on idle money. The saving rates are getting poorer for savings accounts. Reviewed on: 11th August 2023

Best All-Round Bank

I have everything in one place with Halifax Bank. I have been a customer for more than 30 years so I speak with more than a little confidence of their services. Excellent! Tim Gray Reviewed on: 10th August 2023

Helpful Friendly Bank

Staff at my local branch are very friendly, helpful and knowledgeable. Staff are professional and deal with my finances securely. Thank you Reviewed on: 30th July 2023

Helpful Professional Service

My local branch has helpful friendly staff that provide confidential advice on ways to better invest, save and protect my money. Reviewed on: 16th July 2023

okay

not good interest and bank is not open enough hours but the people are friendly Reviewed on: 13th July 2023

Excellent in every way

I was recently scammed on line and the scammers attemlted to take a large sum of money from my current account. Halifax security immediately blocked the transaction and contacted me. The only damage done was having to be issued with a new bank card. I can't thank the Halifax enough nor the kind emplyee who contacted me from their fraud department. A big 5* Reviewed on: 7th July 2023

A decent bank. Telephone service is poor.

I do telephone banking. It’s one cockup after another with Halifax Bank. I have to attend at the branch often to sort out problems, I don’t do online banking. I think their actions are a deliberate ploy to force me to change to IB. Reviewed on: 5th July 2023

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