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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (937 reviews)

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4.12

Based on 937 reviews, last reviewed 20th Jun 2025

7% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Helped for few month when my account was overdrawn,... Helped for few month when my account was overdrawn, stopped the interest rates until I get back on my feet. Easy to use App and friendly staff at Scun... Read more Reviewed on: 20th June 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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Halifax Current account reviews (937)

Great bank account with easy to use app

I have banked with Halifax for years and have always kept a current account with them. The online banking makes it great to manage and the app is also very useful and easy to use. Reviewed on: 11th February 2017

Ok Until you have an issue

OK until you have any kind of problem, then you have to deal with an overseas service centre. Each call has taken over half an hour, speaking to at least four different people each time. Not great! Reviewed on: 11th February 2017

I've had zero problems.

Halifax are great! I moved over to them just before I started university. 24 hour telephone banking is always good too. Reviewed on: 11th February 2017

Great banking

I am so happy that I changed from Lloyds to Halifax. Great customer service, great product and no hidden fees Reviewed on: 9th February 2017

Communication poor. Telephone banking good. Branches staff excellent.

Staff in branches excellent but bank overall doesn't value loyalty from its customers. Reviewed on: 8th February 2017

Professional, reliable and offer competitive products

Always friendly in my local branch also when speaking to advisor on the phone always good advice. Reviewed on: 6th February 2017

Review of Halifax Reward Current Account

The fifty pounds interest free is good. However the pound a day authorised overdraft charge , if overdrawn the whole month , is alot, too much- it should be capped at 25 pounds a month - isn't 25 pounds a month enough to charge? Reviewed on: 6th February 2017

Consistent good service

I've always received excellent customer service whenever I have needed their help. When I detected unauthorised use of my debit card, it was resolved with one phone call. When I have had reason to be annoyed (which is rare), responsibility has been taken and the problem addressed instantly. I am happy with my bank. Reviewed on: 6th February 2017

Nice and easy to leave

Wanted to close my old current account that I didn't need anymore. Took less than 5 minutes to close and transfer my money to my new account. Staff were really nice and friendly. Reviewed on: 4th February 2017

OK - Generally

Generally Halifax are OK. They are reliable, charges are reasonable and rates OK. They will sting you for foreign charges though. Also their IT security isn't as good as it could be. Reviewed on: 4th February 2017

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