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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Great bank

Brilliant bank to be with. On a couple of occasions direct debits have been declined due to insufficient funds but they haven't charged me. In bank itself, the staff are always helpful and pleasant. Only downside is the fact they won't give overdrafts to those with bad credit history even though they get all my pay paid into them. Reviewed on: 27th June 2017

Friendly & helpful staff

I had money taken from my account without my concent but was refunded. Reviewed on: 27th June 2017

Just works!

Very user friendly staff & easy online banking Reviewed on: 27th June 2017

Current account

happy with the customer service have been with halifax for 2 years, never had any problems. Reviewed on: 23rd June 2017

Fantastic Banking

Recently switched my current account to Halifax. The switch was handled very swiftly by their dedicated switch team and all my direct debits were transferred without any issues. The APP is a must and so simple to use. Reviewed on: 22nd June 2017

Great

Really easy to use online banking Reviewed on: 22nd June 2017

Bank account

Halifax is not so much, give you extra, but take away what they did give you. Reviewed on: 17th June 2017

Halifax Account

Very useful products, friendly staff, great benefits, useful as I am a student, good lending opportunities. Reviewed on: 16th June 2017

great benefits

EAsy online banking, friendly high street staff and the extra benefits are great value for money Reviewed on: 12th June 2017

Unreliable and slow

Everytime I need to speak to halifax they never seem to know what to do and everso slow to get back to me ! Very frustrating Reviewed on: 11th June 2017

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