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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (988 reviews)

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4.27

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

hange of name

Find it really annoying that as with a lot of companies when you change your name and email details you are still left with the old login. and if that includes old name, not changeable Reviewed on: 12th February 2017

Wonderful current account with many perks

As part of Halifax's current account, there are many opportunities to gain cashback when shopping in addition to the reasonable interest rate. For example, I have received an offer for 15% off GBK. These two factors, along with the security of the nationally recognised bank, have meant that Halifax has been able to provide the perfect current account for me. Reviewed on: 12th February 2017

Good Bank

I have had not problems at all with this bank. When I have had a query it has been dealt with efficiently. Reviewed on: 12th February 2017

Halifax Current Account

Generally always runs smoothly. Have been in a situation where advice regarding my student overdraft was miscommunication to me in store before and was very quickly left with debt of £1200 to clear costing me £1.00 a day until it was totally gone when I had been told the overdraft would be gradually reduced so it was manageable. In this case the customer service was not good and I felt I wasn't listened to. However, that was five years ago now and since then I e been nothing but happy. Would be nice to get more rewards for loyal customers. Reviewed on: 12th February 2017

First class action

My account was hacked! Was emailed an alert, and i called them.They instantly call the fraud squad and was assured me every thing was not taken and we changed all passwords etc! They worked so quickly.Very happy with the service Reviewed on: 12th February 2017

Recommend

I have banked with The Halifax for a good few years now & I like the service that I get so far. Reviewed on: 12th February 2017

Great service , never a problem

Always had a good experience with this bank, nothing's ever a problem. Reviewed on: 12th February 2017

Great bank

I love Halifax only thing I'm disappointed at is they have lowered the reward you get every month for having 2 our more direct debits from £5 to now £3 think they should have kept it but then again I can never go overdrawn because they don't allow it to come out and alway send letters letting me know Reviewed on: 12th February 2017

It is what it says it is!

There are no hidden extras or charges everything is clear. There are even rewards for spending. Great account. Reviewed on: 12th February 2017

Good for what I need

The reward current account ticks all teh boxes for me. Shame they dropped the monthly reward from £5 to £3. Reviewed on: 11th February 2017

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