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Halifax: Current account reviews

4.18
Based on 982 reviews, last reviewed 24th Apr 2026
133% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026
Ell jay's avatar
Ell jay

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

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Halifax Current account reviews (982)

Great service , never a problem

5
Always had a good experience with this bank, nothing's ever a problem. Reviewed on: 12th February 2017

Great bank

4
I love Halifax only thing I'm disappointed at is they have lowered the reward you get every month for having 2 our more direct debits from £5 to now £3 think they should have kept it but then again I can never go overdrawn because they don't allow it to come out and alway send letters letting me know Reviewed on: 12th February 2017

It is what it says it is!

5
There are no hidden extras or charges everything is clear. There are even rewards for spending. Great account. Reviewed on: 12th February 2017

Good for what I need

5
The reward current account ticks all teh boxes for me. Shame they dropped the monthly reward from £5 to £3. Reviewed on: 11th February 2017

Current account as it should be

4
Lots of benefits and great customer service when you need it most Reviewed on: 11th February 2017

Great bank account with easy to use app

4
I have banked with Halifax for years and have always kept a current account with them. The online banking makes it great to manage and the app is also very useful and easy to use. Reviewed on: 11th February 2017

Ok Until you have an issue

2
OK until you have any kind of problem, then you have to deal with an overseas service centre. Each call has taken over half an hour, speaking to at least four different people each time. Not great! Reviewed on: 11th February 2017

I've had zero problems.

5
Halifax are great! I moved over to them just before I started university. 24 hour telephone banking is always good too. Reviewed on: 11th February 2017

Great banking

5
I am so happy that I changed from Lloyds to Halifax. Great customer service, great product and no hidden fees Reviewed on: 9th February 2017

Communication poor. Telephone banking good. Branches staff excellent.

3
Staff in branches excellent but bank overall doesn't value loyalty from its customers. Reviewed on: 8th February 2017

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