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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (984 reviews)

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4.26

Based on 984 reviews, last reviewed 11th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Simple account

Straight forward account easy to manage on line or in branch Reviewed on: 18th February 2017

I've been with the bank 30 plus years.

I have remained with the bank for over 30 years but am now consider using leaving. There are no perks or bonuses for loyalty. Reviewed on: 13th February 2017

Great service

Friendly, helpful staff, a pleasure to use. Reviewed on: 12th February 2017

Perfec!

Since opening my account I've had no problems, I use the internet app and its fabulous Reviewed on: 12th February 2017

Used for years

Love the reward I get every month Reviewed on: 12th February 2017

A breath of fresh air

I switched a year ago from another bank and I'm so glad I did. Halifax have fantastic customer service, much more personal and friendly. It's easy to speak to my branch rather than being redirected all over the place. The app does everything I need it to do and it's so easy to use. My local branch are all very friendly and efficient aswell. The best bank for me! Reviewed on: 12th February 2017

hange of name

Find it really annoying that as with a lot of companies when you change your name and email details you are still left with the old login. and if that includes old name, not changeable Reviewed on: 12th February 2017

Wonderful current account with many perks

As part of Halifax's current account, there are many opportunities to gain cashback when shopping in addition to the reasonable interest rate. For example, I have received an offer for 15% off GBK. These two factors, along with the security of the nationally recognised bank, have meant that Halifax has been able to provide the perfect current account for me. Reviewed on: 12th February 2017

Good Bank

I have had not problems at all with this bank. When I have had a query it has been dealt with efficiently. Reviewed on: 12th February 2017

Halifax Current Account

Generally always runs smoothly. Have been in a situation where advice regarding my student overdraft was miscommunication to me in store before and was very quickly left with debt of £1200 to clear costing me £1.00 a day until it was totally gone when I had been told the overdraft would be gradually reduced so it was manageable. In this case the customer service was not good and I felt I wasn't listened to. However, that was five years ago now and since then I e been nothing but happy. Would be nice to get more rewards for loyal customers. Reviewed on: 12th February 2017

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