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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (937 reviews)

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4.12

Based on 937 reviews, last reviewed 20th Jun 2025

7% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Helped for few month when my account was overdrawn,... Helped for few month when my account was overdrawn, stopped the interest rates until I get back on my feet. Easy to use App and friendly staff at Scun... Read more Reviewed on: 20th June 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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Halifax Current account reviews (937)

Very reliable and value for money

Trustworthy, reliable and value for money Reviewed on: 28th December 2016

A Very Good Bank

I have never had any issues with my Bank (Halifax) I think If I ever thought of leaving for another Bank they would have to offer me some fantastic incentives.Tgst really sums up my review. A truly great bank why would I want to leave. Reviewed on: 28th December 2016

Easy to manage, understand and use.

Simple to use, online banking is excellent. Secure buying is comforting. Branches easily accessible. Staff helpful. Reviewed on: 27th December 2016

Won't let me switch!!!

Trying to switch a joint Santander 123 to Halifax (to get £100 bonus), but keep rejecting my request as they claim new account is not joint (even though Halifax website says it is). tried ringing helpline - no answer, no branch near me. Very disappointing. Reviewed on: 24th December 2016

Great service

I have to say that I have had a great experience with Halifax, their customer service team are easy to contact and answer all your queries timely. I joined halifax when they did the switch offer where you got £100 for switching banks. I'm glad I did! Reviewed on: 24th December 2016

Ultimate Satisfaction

Excellent Travel Insurance had purse stolen panic not sure what to do here to go. Superb customer service, stopped and replaced all the cards , made travel money available, where to report the crime and without hassle replaced all that was with the minimum fuss even the purse Reviewed on: 24th December 2016

Amazing service, can't fault them.

Amazing service, can't fault them. Highly recommended. Reviewed on: 20th December 2016

Always helpful

No matter what my query, problem or need I have always found Halifax in branch and on the telephone to be super helpful and efficient! Reviewed on: 19th December 2016

Loyalty Is Not Rewarded

I always thought loyalty should be rewarded but with the Halifax, it doesn't appear so. I've been a customer for over 20 years but never once receive bonus interest rates etc. Instead they continually send letters stating interest rates on certain accounts are falling. I wouldn't recommend Halifax for much. Reviewed on: 18th December 2016

excellent customer service

always helpful and go the extra mile Reviewed on: 18th December 2016

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