Write a review

Go to business site

Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

View other Halifax products

4.14

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

Read all reviews Write a review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Halifax Current account reviews (939)

Always receive great service

Never had a bad experience with them Reviewed on: 19th January 2017

Halifax Current Account

My favourite thing about the Halifax current account is how easy everything is to do online. You are able to extend or close overdrafts, easily transfer money, win rewards etc etc. It's very quick and I am yet to have any problems in all the 10+ years that I have banked with them. Reviewed on: 17th January 2017

I've not had a single problem with Halifax and they have always been so very good at customer service

I opened a current account with Halifax after much trouble with my previous bank the account opening was easy and efficient they sent my card through within 7 days and set up all my standing orders etc right away no concerns or hassle a very good bank Reviewed on: 15th January 2017

Standard bank experience

Customer service is good, but nothing is there to make it stand out from other banks/building societies Reviewed on: 12th January 2017

Customer service.

Does not always put the customer first. Reviewed on: 10th January 2017

Loyalty means nothing

I have been with Halifax for over 10 years and have always been a good customer (never over drawn, never in debt, regular income.) Over this time they have removed all of the perks of my account and refused to offer me a mortgage because of my "temp" contract - which has a secure salary and no end date. Everything is done online and there is no flexibility. Terrible bank, terrible service. Now I have my mortgage through HSBC and will be switching my current account to them shortly. Reviewed on: 9th January 2017

Basic but manageable it is what it is and I need it

Just an overall summary of my account and if I use my card I can earn casback on some transactions. Easy to manage account. Reviewed on: 8th January 2017

Good customer service / great internet banking site

Despite other banks offering tempting incentives to switch current account I have stayed loyal to the Halifax. They have provided consistent good customer service and are easy to get in touch with. They also pay you a monthly £5 for having a current account (though sadly that amount will reduce in the near future). Their internet banking site is excellent - one of the most user friendly sites i have come across. Reviewed on: 8th January 2017

Great bank, never had a problem

Great service, easy to use app. Quick and secure log in. Reviewed on: 7th January 2017

Generally good experience

The current account is extremely easy to follow online. One of the main things I like about it is the £5 you receive for running the accout correctly, but what I do not like is no option to enquire about things via email, there is just a phone number. Reviewed on: 6th January 2017

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday account
from NatWest 4.52 from 2101 reviews
Silver Added Value Account
from Lloyds Bank 3.55 from 18 reviews
Current Account
from Triodos Bank 4.93 from 7949 reviews

Want to see more from Halifax?

Online Tracker Bond
from Halifax 5.00 from 1 reviews
Online Saver
from Halifax 4.61 from 35 reviews
Flexicard
from Halifax 4.57 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub