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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (988 reviews)

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4.27

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

Current account as it should be

Lots of benefits and great customer service when you need it most Reviewed on: 11th February 2017

Great bank account with easy to use app

I have banked with Halifax for years and have always kept a current account with them. The online banking makes it great to manage and the app is also very useful and easy to use. Reviewed on: 11th February 2017

Ok Until you have an issue

OK until you have any kind of problem, then you have to deal with an overseas service centre. Each call has taken over half an hour, speaking to at least four different people each time. Not great! Reviewed on: 11th February 2017

I've had zero problems.

Halifax are great! I moved over to them just before I started university. 24 hour telephone banking is always good too. Reviewed on: 11th February 2017

Great banking

I am so happy that I changed from Lloyds to Halifax. Great customer service, great product and no hidden fees Reviewed on: 9th February 2017

Communication poor. Telephone banking good. Branches staff excellent.

Staff in branches excellent but bank overall doesn't value loyalty from its customers. Reviewed on: 8th February 2017

Professional, reliable and offer competitive products

Always friendly in my local branch also when speaking to advisor on the phone always good advice. Reviewed on: 6th February 2017

Review of Halifax Reward Current Account

The fifty pounds interest free is good. However the pound a day authorised overdraft charge , if overdrawn the whole month , is alot, too much- it should be capped at 25 pounds a month - isn't 25 pounds a month enough to charge? Reviewed on: 6th February 2017

Consistent good service

I've always received excellent customer service whenever I have needed their help. When I detected unauthorised use of my debit card, it was resolved with one phone call. When I have had reason to be annoyed (which is rare), responsibility has been taken and the problem addressed instantly. I am happy with my bank. Reviewed on: 6th February 2017

Nice and easy to leave

Wanted to close my old current account that I didn't need anymore. Took less than 5 minutes to close and transfer my money to my new account. Staff were really nice and friendly. Reviewed on: 4th February 2017

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