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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (984 reviews)

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4.26

Based on 984 reviews, last reviewed 11th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Great banking

I am so happy that I changed from Lloyds to Halifax. Great customer service, great product and no hidden fees Reviewed on: 9th February 2017

Communication poor. Telephone banking good. Branches staff excellent.

Staff in branches excellent but bank overall doesn't value loyalty from its customers. Reviewed on: 8th February 2017

Professional, reliable and offer competitive products

Always friendly in my local branch also when speaking to advisor on the phone always good advice. Reviewed on: 6th February 2017

Review of Halifax Reward Current Account

The fifty pounds interest free is good. However the pound a day authorised overdraft charge , if overdrawn the whole month , is alot, too much- it should be capped at 25 pounds a month - isn't 25 pounds a month enough to charge? Reviewed on: 6th February 2017

Consistent good service

I've always received excellent customer service whenever I have needed their help. When I detected unauthorised use of my debit card, it was resolved with one phone call. When I have had reason to be annoyed (which is rare), responsibility has been taken and the problem addressed instantly. I am happy with my bank. Reviewed on: 6th February 2017

Nice and easy to leave

Wanted to close my old current account that I didn't need anymore. Took less than 5 minutes to close and transfer my money to my new account. Staff were really nice and friendly. Reviewed on: 4th February 2017

OK - Generally

Generally Halifax are OK. They are reliable, charges are reasonable and rates OK. They will sting you for foreign charges though. Also their IT security isn't as good as it could be. Reviewed on: 4th February 2017

Halifax current account

Never had any problems with this account.Always been able too access money when required.Unlike other banks I have been with in the past.Highly recommended. Reviewed on: 4th February 2017

Current account rewards

I love the halifax rewards account. It gives me piece of mind with car breakdown, mobile insurance and holiday insurance for all my family. The small monthly payments we could all do without yet are highly important. Its 1 monthly payment and inam covered. So much easier and convenient Reviewed on: 3rd February 2017

Friendly staff

I have recently spoken to a lovely staff member who helped me alot and this is the reason I stay with halifax. Reviewed on: 3rd February 2017

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