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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Changing was very easy

I changed account providers, and they made it very simple. Reviewed on: 25th January 2017

Cannot fault them

As a bank I cannot fault Halifax, they keep you up to date and their app is really easy to use to keep on track of your spending. Reviewed on: 23rd January 2017

Easy to manage and £5 reward each month

easy account to use and the app makes it very manageable on the go. Reviewed on: 22nd January 2017

Always receive great service

Never had a bad experience with them Reviewed on: 19th January 2017

Halifax Current Account

My favourite thing about the Halifax current account is how easy everything is to do online. You are able to extend or close overdrafts, easily transfer money, win rewards etc etc. It's very quick and I am yet to have any problems in all the 10+ years that I have banked with them. Reviewed on: 17th January 2017

I've not had a single problem with Halifax and they have always been so very good at customer service

I opened a current account with Halifax after much trouble with my previous bank the account opening was easy and efficient they sent my card through within 7 days and set up all my standing orders etc right away no concerns or hassle a very good bank Reviewed on: 15th January 2017

Standard bank experience

Customer service is good, but nothing is there to make it stand out from other banks/building societies Reviewed on: 12th January 2017

Customer service.

Does not always put the customer first. Reviewed on: 10th January 2017

Loyalty means nothing

I have been with Halifax for over 10 years and have always been a good customer (never over drawn, never in debt, regular income.) Over this time they have removed all of the perks of my account and refused to offer me a mortgage because of my "temp" contract - which has a secure salary and no end date. Everything is done online and there is no flexibility. Terrible bank, terrible service. Now I have my mortgage through HSBC and will be switching my current account to them shortly. Reviewed on: 9th January 2017

Basic but manageable it is what it is and I need it

Just an overall summary of my account and if I use my card I can earn casback on some transactions. Easy to manage account. Reviewed on: 8th January 2017

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