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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (905 reviews)

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4.12

Based on 904 reviews, last reviewed 26th Feb 2025

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (905)

Fantastic customer service whichever branch I go into. Tea and coffee always offered and telephond banking very good and user friendly.

I love Halifax. They're always on hand 24/7 and telephone and online banking is great. Pick up time is usually very quick too. Reviewed on: 18th May 2016

switching was so easy and the benefits are great!

I felt my bank wasn't providing me with as much as others and after looking around I decided on Halifax. I was so impressed with how easy it was to switch. It was all done online and complete in no time, with regular text updates. The whole account has a lot more going for it than my previous one and I'm really glad I made the switch. The added bonus of £100 was very nice too! Reviewed on: 17th May 2016

Good online system and they pay me £5 a month - what more could you want?

I have no problems as at all with this account - it just works. From the online system to the branches, they are easy to deal with. The staffing can be an issue, but as they have paying-in machines in branch it's no hassle. Reviewed on: 13th May 2016

fab!

Great rewarding account with fantastic customer service Reviewed on: 22nd April 2016

Excellent service throughout years

Been with this bank over 20 years, They have always been helpful even when I have been struggling. We have always been advised correctly in major transactions and have never been ripped off, Can't paise then enough Reviewed on: 22nd April 2016

Great account

Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

Halifax Switcher Current Account

I have recently switched current accounts using the Halifax switcher service. I am very impressed by the service that they have provided me with. Following my initial application online the current account was set up and all my direct debits and standing orders transferred from my existing bank within 10 days. As an incentive for opening the account £100.00 was also paid into my new account by the Halifax once the account was open. Reviewed on: 28th March 2016

£100 free for opening current account

Which other bank will pay you £5 bonus every month? Not only that if you are their new customer you get £100 incentive for transferring your existing current account to them. No other bank will you you that kind of bonus! No other bank will give you £5 bonus every month either. Reviewed on: 28th March 2016

Monthly nice little earner

I have one of these accounts - I need to pay in £750 per month and have 2 x Direct Debits coming out each month. In return, for staying in credit I get £5 per month credit from Halifax. That buys me 3 x books from my local charity shop to expand my bookshelf. . Whats not to like! Reviewed on: 28th March 2016

Easy simple and no problems

Have used this account for ages with no problems so far. Excellent online banking and mobile app (like lloyds) Branch customer service is good too Reviewed on: 28th March 2016

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