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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (984 reviews)

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4.25

Based on 984 reviews, last reviewed 11th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Lost all mine and daughters details

I wanted to set up an account for my 1 year old. They told me to do it online and come back to verify her and myself with birth certificates, passports etc. Did that. Went to see why I hadn't been updated on the progress to find out they had LOST all our info including photo copies of our verifications. Appalling Reviewed on: 1st February 2017

It's Not Bad

So far, I've had a good experience with them. Reviewed on: 26th January 2017

Changing was very easy

I changed account providers, and they made it very simple. Reviewed on: 25th January 2017

Cannot fault them

As a bank I cannot fault Halifax, they keep you up to date and their app is really easy to use to keep on track of your spending. Reviewed on: 23rd January 2017

Easy to manage and £5 reward each month

easy account to use and the app makes it very manageable on the go. Reviewed on: 22nd January 2017

Always receive great service

Never had a bad experience with them Reviewed on: 19th January 2017

Halifax Current Account

My favourite thing about the Halifax current account is how easy everything is to do online. You are able to extend or close overdrafts, easily transfer money, win rewards etc etc. It's very quick and I am yet to have any problems in all the 10+ years that I have banked with them. Reviewed on: 17th January 2017

I've not had a single problem with Halifax and they have always been so very good at customer service

I opened a current account with Halifax after much trouble with my previous bank the account opening was easy and efficient they sent my card through within 7 days and set up all my standing orders etc right away no concerns or hassle a very good bank Reviewed on: 15th January 2017

Standard bank experience

Customer service is good, but nothing is there to make it stand out from other banks/building societies Reviewed on: 12th January 2017

Customer service.

Does not always put the customer first. Reviewed on: 10th January 2017

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