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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (905 reviews)

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4.12

Based on 904 reviews, last reviewed 26th Feb 2025

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (905)

Fantastic App

I use the Halifax banking app daily to manage my current account .Just recently it has really improved and it is so easy to make transfers and pay all my bills all from the app.This is a great way to keep on top of your finances. Reviewed on: 28th March 2016

Why can't the reward match the overdraft fee

If the overdraft fee is more than 5£ why can't the reward be more than 5£? Reviewed on: 28th March 2016

Easy to switch to account.

Last june i needed to switch bank accounts. I chose Halifax as i could open the account quickly and easily online. I chose my switching date and all my direct debits and payments were switched for me and my old account was closed. Within 48 hours Halifax had paid me my switching bonus. I have been with them 9 months now and am very pleased. Great bank. Reviewed on: 28th March 2016

perfect no fees account

this account is perfect for thse that want all the benefits of a current account but without the usual monthly fees. The online app is very easy to navigate and incredibly simple to make any changes that you need to make. You can transfer monies to other accounts or to other people (contacts) with the click of a button. Reviewed on: 28th March 2016

Incentive to switch makes it a no-brainer

Recently switched current account to the Halifax. Customer service is excellent. £100 to switch and £5 a month if conditions met. Reviewed on: 28th March 2016

Great bank

I swapped to Halifax 3years ago and I've never had a problem. Plus when you phone them you actually get a person not a robot asking 20 questions like other banks . Reviewed on: 26th February 2016

Reliable Banking

I've been with Halifax now since I left school aged 15. Ten years to be infact. I have not had one single problem with them. Internet banking is straight forward and simple. They never hassle me to take out bigger loans, or better accounts. The staff are always accomodating and friendly! I just absolutely love Halifax. So people friendly! Reviewed on: 19th February 2016

Great Service

I have used Halifax since I was young and have always found them to have excellent service. They Have are always very fast to process requests and have got great customer service. My mother and brother also use Halifax and have had no issues with service. I Would highly recommend it to anyone who asked. Thank you Reviewed on: 19th February 2016

Never had any problems!

Great! Always been really helpful and have good customer service. Not had any problems in the 10 years I've been with them. Reviewed on: 19th February 2016

Bank with confidence

I moved to Halifax using the switching service, it was the best move I have made, it was smooth, I didn't need to do anything, I then decided to upgrade my account. I was taken through a checklist to make sure I was signing up to a service I required. The service was fantastic, the documents were there the next day and the card the day after I have never had a bank account that has ran so smooth. Reviewed on: 19th February 2016

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