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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (938 reviews)

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4.12

Based on 938 reviews, last reviewed 9th Jul 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax has been my bank for a few years now Halifax has been my bank for a few years now Reviewed on: 9th July 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (938)

Excellent customer service

I had and issue with getting my bank statements because I am not a Halifax customer anymore but I tried to get them . I went to high street branch and talked to nice lady Helen and she tried to help me. She was very nice and didn't refuse even though I am not a customer there. I am very happy she got all my bank statements with no issues. Thank you Reviewed on: 16th July 2016

Great experience

I'd fully recommend Halifax they have been very helpful, polite and made banking an enjoyable experience. Reviewed on: 30th June 2016

everyday account

we have banked with the halifax for over 30 years very friendly helpfull staff Reviewed on: 30th June 2016

Great customer service from a trusted brand

Been with halifax for a long time and I've never had a bad customer service experience Reviewed on: 26th June 2016

ultimate reward

Upgraded to the ulimate reward current account. So easy Reviewed on: 26th June 2016

Halifax customer service

On all occasions that I have dealt with Halifax they have delivered excellent customer service and I have left feeling as though they are the right bank for me. Reviewed on: 22nd June 2016

Straightforward and clear

Very user friendly online banking, quick transactions and friendly staff both in branch and over the phone Reviewed on: 20th June 2016

They charged me £150 for accidentally going £5 overdrawn.

A few years ago I was in bad health and had no money coming in and I accidentally went £5 overdrawn on my account. They immediately charged me £25. I wrote to them explaining that I had no money and that I couldn't pay it back, and they wrote back saying "tough", and they kept piling on the charges. I eventually managed to lend £150 from a relative to pay the money off, otherwise I expect they would have happily charged me thousands. Reviewed on: 20th June 2016

Great

Super bank, really recommend them for great customer service Reviewed on: 15th June 2016

excellent

staff always polite, helpful and go the extra mile Reviewed on: 3rd June 2016

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