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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (904 reviews)

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4.12

Based on 904 reviews, last reviewed 26th Feb 2025

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (904)

very helpful

i had some problems with my account as someone managed to scam me and took my money i phone online banking and they was very helpful and guided me step by step to what i had to do my end and within a few days money was back into my account and all was sorted so very happy Reviewed on: 19th February 2016

great account

great account where you get a £5 reward every month for paying in 1000 or more.excellent customer service Reviewed on: 19th February 2016

A year with Halifax

After switching from TSB to Halifax last year I can't recommend them enough! I switched as there wasn't a TSB local to me I decided to go with Halifax, I done the switching all online and it was so easy! Halifax sorted everything and changed over all my direct debits and it was completely stress free, I got text updates as it was happening and it only took a week! I haven't had any problems at all since switching and everytime I've went into the branch it has been a lovely experience with great staff. Reviewed on: 19th February 2016

Trustworthy & Good Customer Service

I always have a good experience when I need to speak to my bank and always have a resolution in place quickly. Great online services & trustworthy. Reviewed on: 19th February 2016

Great Current Account

Halifax has a brilliant website which you can see all your goings on from day to day. It's really easy to make changes and find information, and the monthly rewards are a bonus too! I love my bank and would recommend to everyone Reviewed on: 19th February 2016

Friendly Face of Banking

I have had my current account with The Halifax for years. I like having a local branch on my High Street with friendly, approachable staff so that if I have a problem or a question I can go right in and ask them. Reviewed on: 18th February 2016

Reliable in Great Customer Service

A great bank. Fantastic customer service Reviewed on: 18th February 2016

Great!

Great switching reward! And good cashback offers. Reviewed on: 18th February 2016

My Bank have been able to help arrange my direct debits so I don't get hit with all my bills at once and so that I don't go overdrawn anymore.

My Bank have been able to help arrange my direct debits so I don't get hit with all my bills at once and so that I don't go overdrawn anymore. Also my bank has now arranged it so I have a buffer so I can't go overdrawn, also having access to internet banking and the support in branch I have been able to manage my money better and even opened up an everyday saver. Reviewed on: 18th February 2016

Does what you expect

Get the standard service I expect from banking, online availability etc. Reviewed on: 18th February 2016

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