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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (904 reviews)

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4.12

Based on 904 reviews, last reviewed 26th Feb 2025

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (904)

Mrs

I have been with Halifax for many years now and find them an easy bank to bank with. Their online banking is easy to use with an easy to use app for the phone and Ipad. I log on every day with ease of use. easy to use transfer facilities from bank to bank. Easy to set up direct debits and payments. Can request overdraft using app. Very good security set up. Will text you if any unusual acitvity. Text when you set up new payments etc. Reviewed on: 18th February 2016

Perfect account

I've had this current account since I started working at age 17, which is 33 y ears, and I've never had any problems of any description. It's run smoothly, the charges are fair and it's easy to use online. Reviewed on: 18th February 2016

Great incentives, reward current account

Have just switched current accounts and was very peased with how easy its all been, all done completely online Reviewed on: 17th February 2016

Excellent Rewards

Great switch to them, and get £5 per month for staying Reviewed on: 16th February 2016

help in my time of need

i had recently changed my bank over from NatWest to Halifax. upon opening my account with Halifax and changing all my direct debits over there was some confusion between getting paid, when checking about getting paid quickly realised that there had been some miss understanding and my money had not gone into my bank. i went into Halifax in tonbridge in Kent and they where fantastic. not only did they help me to understand what had gone wrong. but they also lent me the money and when the money owed came into my bank they would take it back out. having a young child too and needing shopping they where amazing. thank you halifax Reviewed on: 16th February 2016

friendly staff

no matter what your problem there is always a happy smiling member of staff ready to help Reviewed on: 15th February 2016

Couldn't be any better

Had my account now with Halifax a number of years, couldn't fault their service and the amazing offers and benefits they offer :) Reviewed on: 14th February 2016

Almost no local branches remain and the staff are clueless but the reward's kind of OK

Thanks, the Halifax, for shutting down all my easily-accessible local branches. I've had to open a new bank account with a different company, specifically so I can cash the odd cheque and then I have to do an online transfer of whatever amount the cheque was for into my Halifax current account, but that's horses for courses. In my experience your in-branch bank staff are total numties, however. Left hand / right hand - neither knowing what the other one's doing. Banking rules - rates for kid accounts - they know next to nothing about anything. You'd think they'd pick up some of the relevant info about your bank accounts just by the chance of them coming in to work at the Halifax every day - but as far as I can tell that's never happened so far. Really! Not ever. Time and again they've given me information that's inaccurate, if not actively outright contradicted by the next person I go in to speak with to sort out the mess the first person who 'advised' me created. Room for improvement? Yes, I'll say! The Halifax however, doesn't actively charge me for having a bank account which some of the others do and as I can't be bothered changing, and sometimes they even 'reward' me with a fiver for having a bank account with them, overall, I can't really complain. Reviewed on: 13th February 2016

I went in to open account staff where so helpful and was all done so fast very happy

6 months I go I needed a good saving account and was set up a currant account the staff was so helpful in my dartford brunch and with few questions was all set up they was very helpful in making sure i had right account for me in that time and then showed me all they had to offer found it so helpful and will be dealing with them again soon .x Reviewed on: 12th February 2016

It does what we need with no bother and pays us a fiver a month.

All our transactions are handled efficiently and we get a fiver a months as long as we put £750 a month in. Reviewed on: 12th February 2016

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