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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.13

Based on 939 reviews, last reviewed 5th Sep 2025

69% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

excellent

staff always polite, helpful and go the extra mile Reviewed on: 3rd June 2016

Good

Nothing to complain about with this service Reviewed on: 2nd June 2016

Fantastic cashback & great customer service

Was offered £100 to change my Natwest account to a Halifax Current account and £5 per month for £700+ deposits into the account. Everything was done online, I had nothing to do but complete a few small details in-store with very helpful Halifax staff. Reviewed on: 23rd May 2016

excellent customer service

almost polite, always helpful and always go the extra mile Reviewed on: 20th May 2016

Fantastic customer service whichever branch I go into. Tea and coffee always offered and telephond banking very good and user friendly.

I love Halifax. They're always on hand 24/7 and telephone and online banking is great. Pick up time is usually very quick too. Reviewed on: 18th May 2016

switching was so easy and the benefits are great!

I felt my bank wasn't providing me with as much as others and after looking around I decided on Halifax. I was so impressed with how easy it was to switch. It was all done online and complete in no time, with regular text updates. The whole account has a lot more going for it than my previous one and I'm really glad I made the switch. The added bonus of £100 was very nice too! Reviewed on: 17th May 2016

Good online system and they pay me £5 a month - what more could you want?

I have no problems as at all with this account - it just works. From the online system to the branches, they are easy to deal with. The staffing can be an issue, but as they have paying-in machines in branch it's no hassle. Reviewed on: 13th May 2016

fab!

Great rewarding account with fantastic customer service Reviewed on: 22nd April 2016

Excellent service throughout years

Been with this bank over 20 years, They have always been helpful even when I have been struggling. We have always been advised correctly in major transactions and have never been ripped off, Can't paise then enough Reviewed on: 22nd April 2016

Great account

Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

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