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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (904 reviews)

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4.12

Based on 904 reviews, last reviewed 26th Feb 2025

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (904)

Always helpful!

I love my bank ..Halifax.. I’m luck, The staff knows me for years ,always so helpful .I'm profoundly deaf since birth. Brilliant,friendly staff ! x Reviewed on: 12th February 2016

Good insurance package

I love my bank as my ultimate reward account covers me for all different types of insurance holiday phone ect... Reviewed on: 12th February 2016

Excellent for student

I've had my current account since school, since being in uni it's been really easy to keep track of. The online banking is simple, the cashbook extras are a great way to save me a few penny's. Reviewed on: 12th February 2016

Super banking

I moved to Halifax simply for the £100 switch offer but since I have been impressed with the banking, it is easy to access and easy to talk to someone if you need to. They were really helpful when a company stole money from me and wouldn't return it, they were accessible, polite and considerate. I also have a savings account, credit card and had car insurance with them, they are a company I trust. The only thing negative is the interest rates, but that is what is negative about all banking with any banks! Reviewed on: 12th February 2016

Removed my overdraft for no reason and not communicated

They took my agreed overdraft off me with no reasoning, no communication nothing. Just noticed one day on my statements it had gone down by £900 not even a small amount. As this was an agreed overdraft what would have happened if I had gone into it without knowing! Bad show! Reviewed on: 5th February 2016

Seem not bother to advise me

They seem not interesting to inform/advice me to see if they can offer better saving for me as I joined them for many years Reviewed on: 26th January 2016

Friendly helpful staff both in store and online

Friendly helpful staff both in store and online, always happy to help and very attentive i have been with the bank now almost 6 years andd love the benefits would recommend to all my family and friends Reviewed on: 15th January 2016

The staff are in a league of their own

The staff in my branch are always so attentive friendly. They're a crazy bunch, always smiling and happy to have a laugh with you. It actually makes me enjoy the experience of paying my bills!!! top marks from me. Reviewed on: 7th January 2016

Good straight forward account with no complications

Needed a 2nd account to help sort outr some switching issues, Halifax current account set up and working in just a couple of days and I was able to resolve all my issues. No frills and no charges as long as you keep in the black! Reviewed on: 24th December 2015

Ok

Their in-store customer service is better than most of the other banks I have been with. However their mobile customer service is absolutely terrible and lets them down a lot. Reviewed on: 24th December 2015

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