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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (983 reviews)

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4.25

Based on 983 reviews, last reviewed 10th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (983)

Really great service

Just generally fantastic, cannot fault a thing Reviewed on: 15th November 2016

Where did th rewards go?

My reward account always seemed worthwhile but now the news has reached customers that our £5 reward each month is now going down to £3. This is incredibly disappointing consider we are the loyal customers which keep the bank going. Reviewed on: 14th November 2016

awesome customer service

halifax are always helpful and there is never a long wait to speak to anyone on the phone Reviewed on: 14th November 2016

Easy to use

Never had an issue with halifax current account. Easy to use, multiple ways to access it (online, phone, branch) and no problem :) Reviewed on: 14th November 2016

excellent switch to current account

excellent switch to this current account and get rewarded every month Reviewed on: 14th November 2016

Rubbish, rip-off interest and charges

Previously had a savings account which had less than £50 in it, lying dormant for a couple of years. Desperate for funds, went to take out the cash, was told that charges had depleted the funds to zero. Reviewed on: 14th November 2016

Easy use and good service

Good branch service - reasonable incentives Reviewed on: 14th November 2016

Efficient and pleasant

Online banking is quick and efficient, easy to transfer money between accounts, phone service has also been pleasant. Reviewed on: 14th November 2016

Help to switch

Was paid to switch and had help face to face for an hour to do it Reviewed on: 14th November 2016

Very friendly helpful bank

I opened a current account with Halifax after I decided my previous bank didn't provide the best service. Since joining them I have never looked back they are always helpful and very easy to bank with Reviewed on: 14th November 2016

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