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Halifax: Current account reviews

Name: Current account
Rating: 4.16 (955 reviews)

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4.16

Based on 955 reviews, last reviewed 20th Feb 2026

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (955)

Review of the Halifax, Current account:

Great account

Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

Easy to manage, understand and use.

Simple to use, online banking is excellent. Secure buying is comforting. Branches easily accessible. Staff helpful. Reviewed on: 27th December 2016

Won't let me switch!!!

Trying to switch a joint Santander 123 to Halifax (to get £100 bonus), but keep rejecting my request as they claim new account is not joint (even though Halifax website says it is). tried ringing helpline - no answer, no branch near me. Very disappointing. Reviewed on: 24th December 2016

Great service

I have to say that I have had a great experience with Halifax, their customer service team are easy to contact and answer all your queries timely. I joined halifax when they did the switch offer where you got £100 for switching banks. I'm glad I did! Reviewed on: 24th December 2016

Ultimate Satisfaction

Excellent Travel Insurance had purse stolen panic not sure what to do here to go. Superb customer service, stopped and replaced all the cards , made travel money available, where to report the crime and without hassle replaced all that was with the minimum fuss even the purse Reviewed on: 24th December 2016

Amazing service, can't fault them.

Amazing service, can't fault them. Highly recommended. Reviewed on: 20th December 2016

Always helpful

No matter what my query, problem or need I have always found Halifax in branch and on the telephone to be super helpful and efficient! Reviewed on: 19th December 2016

Loyalty Is Not Rewarded

I always thought loyalty should be rewarded but with the Halifax, it doesn't appear so. I've been a customer for over 20 years but never once receive bonus interest rates etc. Instead they continually send letters stating interest rates on certain accounts are falling. I wouldn't recommend Halifax for much. Reviewed on: 18th December 2016

excellent customer service

always helpful and go the extra mile Reviewed on: 18th December 2016

Decent free accounting

Decent free account, with attentive staff at my local branch who ensure my accounts and products are up to date. Interest rate on credit balance is not brilliant, but I do not pay a fee for my banking. Reviewed on: 1st December 2016

Easy to use on-line banking

I like my Halifax Current Account as I use on-line banking and I find their website very user-friendly. I can do all of the banking that I need fast and efficiently. Reviewed on: 30th November 2016

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