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Halifax: Current account reviews

4.16
Based on 955 reviews, last reviewed 20th Feb 2026
1000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (955)

Review of the Halifax, Current account:

40 years great service

4
Been with this bank for 40 years as a current account customer and never had any issues with them Reviewed on: 15th February 2024

Cashbook

4
Halifax offers much better cashbook for its simple current account customers. Very impressed Reviewed on: 15th November 2016

Really great service

5
Just generally fantastic, cannot fault a thing Reviewed on: 15th November 2016

Where did th rewards go?

3
My reward account always seemed worthwhile but now the news has reached customers that our £5 reward each month is now going down to £3. This is incredibly disappointing consider we are the loyal customers which keep the bank going. Reviewed on: 14th November 2016

awesome customer service

5
halifax are always helpful and there is never a long wait to speak to anyone on the phone Reviewed on: 14th November 2016

Easy to use

5
Never had an issue with halifax current account. Easy to use, multiple ways to access it (online, phone, branch) and no problem :) Reviewed on: 14th November 2016

excellent switch to current account

5
excellent switch to this current account and get rewarded every month Reviewed on: 14th November 2016

Rubbish, rip-off interest and charges

1
Previously had a savings account which had less than £50 in it, lying dormant for a couple of years. Desperate for funds, went to take out the cash, was told that charges had depleted the funds to zero. Reviewed on: 14th November 2016

Easy use and good service

4
Good branch service - reasonable incentives Reviewed on: 14th November 2016

Efficient and pleasant

4
Online banking is quick and efficient, easy to transfer money between accounts, phone service has also been pleasant. Reviewed on: 14th November 2016

Help to switch

5
Was paid to switch and had help face to face for an hour to do it Reviewed on: 14th November 2016

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