Write a review

Go to business site

Halifax: Current account reviews

Name: Current account
Rating: 4.16 (955 reviews)

View other Halifax products

4.16

Based on 955 reviews, last reviewed 20th Feb 2026

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

Read all reviews See your review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (955)

Review of the Halifax, Current account:

Great account

Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

Great customer service from a trusted brand

Been with halifax for a long time and I've never had a bad customer service experience Reviewed on: 26th June 2016

ultimate reward

Upgraded to the ulimate reward current account. So easy Reviewed on: 26th June 2016

Halifax customer service

On all occasions that I have dealt with Halifax they have delivered excellent customer service and I have left feeling as though they are the right bank for me. Reviewed on: 22nd June 2016

Straightforward and clear

Very user friendly online banking, quick transactions and friendly staff both in branch and over the phone Reviewed on: 20th June 2016

They charged me £150 for accidentally going £5 overdrawn.

A few years ago I was in bad health and had no money coming in and I accidentally went £5 overdrawn on my account. They immediately charged me £25. I wrote to them explaining that I had no money and that I couldn't pay it back, and they wrote back saying "tough", and they kept piling on the charges. I eventually managed to lend £150 from a relative to pay the money off, otherwise I expect they would have happily charged me thousands. Reviewed on: 20th June 2016

Great

Super bank, really recommend them for great customer service Reviewed on: 15th June 2016

excellent

staff always polite, helpful and go the extra mile Reviewed on: 3rd June 2016

Good

Nothing to complain about with this service Reviewed on: 2nd June 2016

Fantastic cashback & great customer service

Was offered £100 to change my Natwest account to a Halifax Current account and £5 per month for £700+ deposits into the account. Everything was done online, I had nothing to do but complete a few small details in-store with very helpful Halifax staff. Reviewed on: 23rd May 2016

excellent customer service

almost polite, always helpful and always go the extra mile Reviewed on: 20th May 2016

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Post Office 1.65 from 4 reviews
Select Platinum Current Account
from RBS 3.67 from 42 reviews
FlexBasic
from Nationwide 4.49 from 119 reviews

Want to see more from Halifax?

Online Tracker Bond
from Halifax 5.00 from 1 reviews
Online Saver
from Halifax 4.61 from 35 reviews
Flexicard
from Halifax 4.57 from 5 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub