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Halifax: Fixed Rate Mortgage reviews

3.82
Based on 160 reviews, last reviewed 25th Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
18%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
18%

Latest highest rating:

5

EXCEPTIONAL SERVICES FROM IAN DIXON IAN DIXON IS AN EXCEPTIONAL MORTGAGE ADVISOR My mortgage advisor Ian Dixon was exceptional and professional. He is the best Advisor who went extra m... Read more Reviewed on: 25th April 2025
Bridget's avatar
Bridget

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025
Tricia S's avatar
Tricia S

About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Halifax Fixed Rate Mortgage reviews (160)

Review of the Halifax, Fixed Rate Mortgage:

Poor admin

2
Very poor admin- didn't change addresses or surnames when requested, despite Branch Manager confirming they had completed it - twice! Reviewed on: 30th April 2020

Brilliant

5
Excellent product. Everything transparent and easy to use Reviewed on: 9th February 2017

Great product

4
Great mortgage interest and the mortgage is managed well although when I need to speak to customer services, I find it difficult to deal with them. Reviewed on: 3rd February 2017

Good for FTB

5
Great for FTB, very helpful and a goody box arrived too! Reviewed on: 24th January 2017

Great Customer Service & Walkthrough

4
I'm getting my first ever mortgage in the coming weeks and Halifax have been brilliant at walking me and my partner through the necessary steps. Everything has been clear and clearly ordered throughout the process. Thanks Halifax! Reviewed on: 30th December 2016

Mortgage

5
Love being able to have an up to date mortgage balance on my online banking. Very transparent. never had an issue. Offered the best deal. Reviewed on: 11th December 2016

A reliable service

5
I took out a mortgage with Halifax as I have previously used their services and think that they offer good incentives for FTBs. I am happy with the product we took out and hope to secure a good deal with them again. Reviewed on: 15th November 2016

Halifax Mortgage

5
Halifax were very understanding when I was left by myself with a Mortgage. They let me go interest only for 1 year. Now I am fine and in advance with my Mortgage. I would recommend them Reviewed on: 7th September 2016

halifax mortgaga

5
excellent customer service and follow up Reviewed on: 7th September 2016

Taking out the mortgage

5
When I took out the mortgage, the advisor was very efficient and helpful. She checked all of the different rates out and didn't try to sell me anything I didn't want. The whole process was easy. The offer changed because it took so long to buy the house (over 6 months) but that did not cause any problems and they did it over the phone without any hassle. Reviewed on: 5th September 2016

Easy to deal with

5
Halifax are so easy to deal with, when it comes to our fixed rate needing renewal it's simple, can do over the phone and with email. All the statements that we receive are easy to understand and use plain English. Reviewed on: 5th September 2016

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