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Halifax: Home Insurance reviews

Name: Home Insurance
Rating: 3.05 (91 reviews)

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3.01

Based on 91 reviews, last reviewed 15th May 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

38%

15%

44%

Latest highest rating:

5

am doing a servay on a website that i dont evan see... am doing a servay on a website that i dont evan see the product that i need as yet. Reviewed on: 27th November 2024

Latest lowest rating:

1

Avoid Taking Out Insurance with Halifax Home Insurance Here’s my experience—be careful, everyone! Someone could get hurt with insurance providers that operate like this! Recently, I faced a disaster in my ... Read more Reviewed on: 15th May 2025

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About this product

Before taking out your new home insurance policy, check customer reviews to be confident that the provider is reputable. We collect Halifax home insurance reviews to help you make an informed decision when selecting a new provider.

Halifax offers three levels of home insurance cover: bronze, silver and gold. Depending on your chosen level, various add-ons are available for extra protection. For example, away from home cover, accidental damage and legal expenses. Halifax policies allow you to choose your own excess, and give you access to a 24/7 emergency helpline.

What is your highest priority for your home insurance policy? Are you prioritising a high level of contents insurance, or a higher level of buildings cover? Perhaps you’re only looking to purchase one or the other? If you’ve had to claim against a previous policy, you’ll understand the importance of finding a professional and efficient provider. Read our Halifax home insurance reviews to see how Halifax policyholders rate the service they received.

Have you had a home insurance policy with Halifax? Share your experience with others on Smart Money People. Together, we can help people like you make better decisions. Tell us about the sign-up process, and if you thought your premium was reasonably priced. What level of cover did you choose, and did you select any additional add-ons? Did you make a claim on your policy, and if so, how was it handled? Would you renew your policy? Write a Halifax home insurance review today.

Halifax Home Insurance reviews (91)

Review of the Halifax, Home Insurance:

Crap company

Alright when you pay the premium periot Reviewed on: 30th August 2023

Good value.

Very good price with excellent cover, including higher value items. I would give full scores if I had experienced their claims, although I'd prefer not to, but if I need to make a claim, I expect full excellent service and resolution. Reviewed on: 23rd August 2023

Comprehensive competive cover

Easy to deal with and renew, at a competitive price, for comprehensive home cover Reviewed on: 23rd August 2023

Halifax home insurance

Great home insurance with Halifax. Covers everything in your home at an excellent monthly premium Reviewed on: 23rd August 2023

Decent prices and handle claims really well

The test of an insurance company for me is how they handle claims and respond to queries. Halifax have been excellent and prices are pretty good too. Reviewed on: 22nd August 2023

Horrible company,waste of money

The claim was being dealt with slowly.They then closed down my claim because they couldn't reach me on the phone once. They obviously didn't keep track on what was going on. I've tried to restart the claim twice. An automated answer phone told me to only start a claim on the phone,if I'm a vulnerable person. Otherwise I should use the online application form. I did, so far it has been ignored. They obviously do whatever they want to. I'll have to fix the damage myself. Reviewed on: 5th June 2023

Horrible insurance company

The halifax insurance is really a waste of money for a customer by paying monthly payments, thinking that your home is protected. Ones you put a claim they really insult your home by paying you money for damage priced by year 1984. They sent someone to assess my damage and he was really unqualified to assess damage. He had no building experience, he was voice recording as he was walking through my house about the damage and my husband ,a qualified joiner with 38 years experience was listening to him talking nonsense. The assessor Wouldn't even recognise a one tipe of bathroom floor to another. He told us that he is only here to measure the rooms, he was that rude to tell us not to walk with him around our home!! According to his incompetent opinion we got a settlement figure witch would never be enough to repair our damage to a standard we had before the flood. If you read my review and you are thinking to buy their insurance, please be aware that this insurance is not there to be honest with you. My insurance policy with them was a expencive policy and I realised that was a waste of money over the years. At the start they asked to get my own building company to priced the damage witch I did, absolutely a waste of my time. Their professional estimate was absolutely ignored. Terrible company with company policy of receiving monthly payments to become rich, not to protect customers, but insult them instead! What's the point then?! Overall halifax home insurance by my own expenses 3 times over 11 years is a scam. They don't deserve even a start, but it is no option to give them 0 stars Reviewed on: 3rd May 2023

Ok

Was easy to purchase, welcome pack arrived never had any issues (did not need to file a claim) Reviewed on: 25th March 2023

Utter shysters

Utter shysters, when you attempt to make a claim they use every trick in the book to block you actually making the claim. Use another insurance provider, that’s what I’ll be doing! Reviewed on: 25th March 2023

Home insurance

I will be changing this year as it has become expensive and have been with them 8years Reviewed on: 6th March 2023

My claim was dealt with quickly and without fuss.

My claim was dealt with quickly and without fuss. Well done. Reviewed on: 27th February 2023

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