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Hanley Economic Building Society: Mortgages reviews

4.85
Based on 202 reviews, last reviewed 5th Dec 2024
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Special thanks to Jane! Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience. Reviewed on: 5th December 2024
J Neil's avatar
J Neil

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024
Craig W's avatar
Craig W

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (202)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommend

5
Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Remortgage to bigger house

5
First I'd like to say a big thank you to Jane and all in the underwriting, with going all the way with one property for a year for it to withdraw a week before completion. Then going though all paperwork and getting it up and ready asap would highly recommend friendly, professional and great communication within the time that feel like forever we are now happy in our new house thank you Hanley Reviewed on: 30th November 2022

Help with mortgage

5
Jane longmore at the Hanley made the experience a pleasant one . She couldn’t do enough to help . She was very knowledgeable, and informative. She helped us every step of the way . She kept us regularly informed of how it was progressing. She is a credit to the Hanley economic , and in my opinion,worth her weight in gold . Can’t thank you enough Jane ! It’s people like Jane who keep me at the Hanley . Reviewed on: 22nd November 2022

Mortgage Process with Lana!

5
I have had the pleasure of dealing with Hanley economic since May 2022 and I have to say their service from the very first phone call right through to the mortgage transfer for the completion of my home has been exemplary. A special mention to Lana Beech who is one of their mortgage advisors, she has been a pleasure to wok with throughout the process. Lana always did what she said she was going to do within the time frame she had stated and when this wasn't possible she always made an effort to make contact and explain why it was delayed. Lana also made it a point to remember facts in previous conversations and ask about these later on; for example my daughters birthday or my work trips. This type of service is rare and one people should appreciate. Thank you Reviewed on: 26th October 2022

Remortgage

5
Highly recommend The Hanley as I've recently remortgaged with them....specifically Jane Longmore who absolutely made the whole process a walk in the park. I was not treated as just a number but an individual. The personal touch makes all the difference in my opinion. Jane kept me up to date and answered all my queries with no delays. Thank you Jane...really do appreciate all your help and making a stressful process so much more pleasant. :) Reviewed on: 20th October 2022

High quality service

5
Dear Jane, it was a great relief to know that our mortgage application has been accepted by the Hanley Economic Building Society. The Society through its staff has been thorough and also friendly towards us as applicants and given us the confidence to feel we would be treated with respect and support in this huge step. We are glad we were accepted but also that we felt appreciated. Thank you. Jim and Rosie Hastie. Reviewed on: 18th October 2022

Highly recommended

5
You are more than a number to them. A bespoke approach to mortgage underwriting. We have been with them since 2014. Whenever renewal comes up, the headline rate might not be as competitive than other lenders but once you factor in the extra costs, it is worth staying with them. Reviewed on: 30th September 2022

Friendly and personal service

5
Anna explained everything really clearly and was friendly and helpful throughout. Reviewed on: 28th September 2022

Remortgage support from Sheree and Anna

5
Really helpful team at Hanley. I spoke to Sheree on the Thursday and got an appointment with Anna on the Friday. By the end of the day all was sorted in relation to getting the application in. Couldn't ask for more! Reviewed on: 26th August 2022

Remortgage

5
Efficient service. Anne was easy to communicate with and responded to any queries in a timely and helpful manner. I would definitely recommend Anne to other customers. Reviewed on: 11th August 2022

Great, friendly and professional customer service

5
Hanley were easy to contact, helpful, professional and competitive Reviewed on: 1st August 2022

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