Smart Money People Logo
Go to business site
Share this page
Link copied

Hanley Economic Building Society: Savings reviews

View other Hanley Economic Building Society products
4.82
Based on 568 reviews, last reviewed 18th Feb 2026
7700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very professional warm staff and most helpful. Very professional warm staff and most helpful. Reviewed on: 18th February 2026
Mavis's avatar
Mavis

Latest lowest rating:

2

old fashioned paper based OK in response but always... old fashioned paper based OK in response but always seem to be short of what you really would like Reviewed on: 2nd February 2026
David C's avatar
David C
Visit provider site Read all reviews See your review

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (568)

Review of the Hanley Economic Building Society, Savings:

Good friendLy service.

5
Good friendLy service.Always willing help you if needed Reviewed on: 9th February 2025
Liz 's avatar
Liz

Great Staff

5
We visit the branch regularly and have always found the staff to be very friendly, professional and knowledgeable Reviewed on: 6th January 2024
Barry's avatar
Barry

Had a problem when setting up access to their online...

1
Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fine apart from the system was slow, re logged in with the new ID logged out, then tried following day only to find the ID is wrong. I then phoned their help line with plenty of time before 12noon on the Saturday, a good 20 minutes, was put on hold and then the line cut off bang on 12, now with online account I would have thought they would answer all calls placed before the deadline of 12 noon most of the other BS do. Reviewed on: 6th January 2024
Stan P's avatar
Stan P

Helpful

5
The whole service received from Hanley Economic Building Society was very good. Reviewed on: 12th December 2023
Verified Member's avatar
Verified Member

Local

5
I appreciate the face-to-face service from people who always want to help. Reviewed on: 22nd November 2023
Verified Member's avatar
Verified Member

Fantastic

5
Lovely, helpful, friendly staff. Nothing to improve. Reviewed on: 16th November 2023
Verified Member's avatar
Verified Member

Fantastic

5
Nothing could be better with the service, everything was brilliant. Reviewed on: 8th November 2023
Verified Member's avatar
Verified Member

Online Fixed Rate Bond Account

1
Registered details for an online Fixed Rate Bond Account over 2 weeks ago. To date received no update on my application. Sent an email for an update, no reply. Invested elsewhere. Reviewed on: 8th November 2023
Abbass Ali's avatar
Abbass Ali
Reply from Hanley Economic Building Society Thank you for taking the time to provide us with your feedback. We are sorry that you have had difficulties opening your online bond. If you would like to contact us on 01782 255000 option 3 option 2, we would welcome the opportunity to understand better the issues you have faced. Kind regards, Hanley Economic. Response date: 9th November 2023
The Hanley Economic Building Society Logo
Hanley Economic Building Society

Friendly

5
Friendly and very efficient staff. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member

Excellent customer service

5
Thank you to Stacy and staff at the Longton branch. Reviewed on: 27th September 2023
Verified Member's avatar
Verified Member

Great

5
Brandon was incredibly helpful. He listens and remembers and has helped me get a much better rate - he is very pleasant. Reviewed on: 15th August 2023
Verified Member's avatar
Verified Member

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Hanley Economic Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill