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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.83 (557 reviews)

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4.82

Based on 557 reviews, last reviewed 27th Jan 2026

6800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great to have appointment times outside of general o... Great to have appointment times outside of general opening times. Reviewed on: 27th January 2026

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (557)

Review of the Hanley Economic Building Society, Savings:

Excellent customer service

Always friendly and nothing is too much trouble Reviewed on: 6th February 2025

easy to follow.

easy to follow. Provide an excellent service Reviewed on: 19th January 2026

I love their Smart regular saver product

I love their Smart regular saver product Reviewed on: 19th January 2026

Easy to set up savings account with excellent long t...

Easy to set up savings account with excellent long term advantages including rate even though living outside area Reviewed on: 19th January 2026

Always made to feel like a member not just a number.

Always made to feel like a member not just a number. Always helpful and polite Reviewed on: 19th January 2026

Hanley ISAs

Invested in multiple ISAs with Hanley and as well as being very competitive with rates have also been great at supplying just the right amount of information and updates. Reviewed on: 19th January 2026

Staff were very knowledgeable and helpful.

Staff were very knowledgeable and helpful. Reviewed on: 19th January 2026

opening an account was very easy

The process of opening an account was very easy and the Interest rates are good Reviewed on: 19th January 2026

Good product, but no easy access!

We opened a Branch Saver in June 2023 as it was offering a competitive rate of interest at the time. My only complaint would be that it was marketed as an Easy Access account, but this is not the case. To withdraw any money you are required to post your pass book back to their head office, with written instructions! In this digital age it should be possible to carry out all transactions online, and/or via the App!! Reviewed on: 19th January 2026

Good savings products and easy to deal with!

Good savings products and easy to deal with! Reviewed on: 19th January 2026

Friendly staff, local society, local offices

Friendly staff, local society, local offices Reviewed on: 19th January 2026

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