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Hanley Economic Building Society: Savings reviews

4.82
Based on 559 reviews, last reviewed 31st Jan 2026
7000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

A recent new customer of Hanley A recent new customer of Hanley, setting up my account was easy and pain-free. Had no issues whatsoever and funded the account with ease, with clear i... Read more Reviewed on: 31st January 2026
Craig M's avatar
Craig M

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (559)

Review of the Hanley Economic Building Society, Savings:

Exerlant service

5
Very friendly staff service was great Reviewed on: 9th April 2025

Good savings products and easy to deal with!

5
Good savings products and easy to deal with! Reviewed on: 19th January 2026

Friendly staff, local society, local offices

5
Friendly staff, local society, local offices Reviewed on: 19th January 2026

Excellent customer

5
Excellent customer service Branch Saver falling behind on interest rate. Reviewed on: 19th January 2026

Friendly and helpful

5
Friendly and helpful staff in branch and easy to use app. Reviewed on: 19th January 2026

Excellent service

5
Excellent service and security of mutuality Reviewed on: 19th January 2026

general comment

5
generally good, no problems encountered Reviewed on: 19th January 2026

Friendly local building society.

5
I've been with The Hanley for over forty years and they have helped me so much during that time with both savings and mortgage. They are local, convenient and always helpful and always provide an excellent service.. Reviewed on: 19th January 2026

Whichever branch we have attended in Stoke-on-Trent...

5
Whichever branch we have attended in Stoke-on-Trent we have always found the staff pleasant and helpful. Reviewed on: 19th January 2026

The staff have always been very helpful and the info...

5
The staff have always been very helpful and the information they gave was clear and useful. They are always personable and appreciate good humour. Reviewed on: 19th January 2026

Polite and efficient service over the telephone.

4
Polite and efficient service over the telephone. Only an average interest rate. Reviewed on: 19th January 2026