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Hanley Economic Building Society: Savings reviews

4.82
Based on 566 reviews, last reviewed 3rd Feb 2026
7500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great staff The staff are friendly, knowledgeable and helpful Reviewed on: 3rd February 2026
Kathleen F's avatar
Kathleen F

Latest lowest rating:

2

old fashioned paper based OK in response but always... old fashioned paper based OK in response but always seem to be short of what you really would like Reviewed on: 2nd February 2026
David C's avatar
David C

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (566)

Review of the Hanley Economic Building Society, Savings:

Good friendLy service.

5
Good friendLy service.Always willing help you if needed Reviewed on: 9th February 2025

Friendly and helpful

5
Friendly and helpful staff in branch and easy to use app. Reviewed on: 19th January 2026

Excellent service

5
Excellent service and security of mutuality Reviewed on: 19th January 2026

general comment

5
generally good, no problems encountered Reviewed on: 19th January 2026

Friendly local building society.

5
I've been with The Hanley for over forty years and they have helped me so much during that time with both savings and mortgage. They are local, convenient and always helpful and always provide an excellent service.. Reviewed on: 19th January 2026

Whichever branch we have attended in Stoke-on-Trent...

5
Whichever branch we have attended in Stoke-on-Trent we have always found the staff pleasant and helpful. Reviewed on: 19th January 2026

The staff have always been very helpful and the info...

5
The staff have always been very helpful and the information they gave was clear and useful. They are always personable and appreciate good humour. Reviewed on: 19th January 2026

Polite and efficient service over the telephone.

4
Polite and efficient service over the telephone. Only an average interest rate. Reviewed on: 19th January 2026

I like dealing with the friendly and knowledgeable s...

5
I like dealing with the friendly and knowledgeable staff Reviewed on: 19th January 2026

In branch service review

5
Ellie attended to us a few weeks ago and was a really friendly and pleasant young lady. She was interested in what we were doing that day. We came away thinking what a lovely young lady she was. Reviewed on: 7th November 2025

The Festival Park staff are exceptionally friendly,...

5
The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025