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Hargreaves Lansdown: Investment Management reviews

Name: Investment Management
Rating: 4.41 (69 reviews)

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4.52

Based on 69 reviews, last reviewed 13th Jun 2025

133% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

28%

2 star

Latest highest rating:

5

Reliable safe company , easy website and prompt tele... Reliable safe company , easy website and prompt telephone support Reviewed on: 13th June 2025

Latest lowest rating:

1

Fairly decent Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

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About this product

Hargreaves Lansdown Investment Management reviews (69)

Review of the Hargreaves Lansdown, Investment Management:

Making the complicated understandable

Have found hargraves lansdown makes quite complicated matter easy to understand for non experts. I’m a big fan. Reviewed on: 15th April 2025

Returns and easy access

Set up a small Isa with HL a few years back. I mainly use the app but have occasionally used the online service. Everything so far has been transparent, very easy to access and understand. Marry that with decent returns makes HL a firm recommendation Reviewed on: 28th February 2023

Great choice for managing investments

I've been with HL for many years and can't fault their service. The app is ready to use and on the rare occasion I need to speak to someone they are available on the phone without a long wait Reviewed on: 28th February 2023

Great operation on

A great website and phone service. Good value if you keep away from funds and stick to shares, investment trusts and EFTs. Reviewed on: 15th February 2023

Fairly decent

Did the job I needed to, pretty concise and informative website too. Not sure I’ll use again due to other more accessible alternatives on the market Reviewed on: 13th January 2023

Poor customer service

Contacted them through their messaging system twice as a customer. Totally ignored. Don't bother with them I've now got to withdraw all my money Check out vanguard. They'e better Reviewed on: 17th December 2022

Horrendous service!

Horrendous service! I would like to put 0 stars if I could! I wanted to open a savings account with HL, as they were offering £100 to customers were saving £80.000. I sent documents by post, then they asked me to send more by email, (they didn't specify how to send the documents in the email so I just replied to it to the same email address and I attached my documents). They didn't check my emails, 5 days after wating for reply, I didn't get any. I called them after and I was surprised by the lack of interest and respect for customers. They said, they will call me back and they didn't. Then, they couldn't see my emails, I asked to speak with the manager and no one was happy to come to the phone. Then, they said I had to receive a pin by post, after that! HL, how long customers need to wait to open a simple savings account?? There are more quicker, respectful and competent providers. Look for something else and don't open any account with them. They don't deserve it after all! Reviewed on: 4th July 2022

Top priducts

Lots of choice, wide range of products, great dealing experience Reviewed on: 21st February 2022

On the button

Very savvy ,easy to use company sites,wide choice of investments. Reviewed on: 17th January 2022

Very efficient and helpful

Although expensive service is reliable and of a high standard. Reviewed on: 17th January 2022

Great Platform and App

Easy to use app and excellent customer service. Market movements, live prices, data and instant trading all in one easy app. Reviewed on: 12th January 2022

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