Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.63 (430 reviews)

View other Harpenden Building Society products

4.28

Based on 430 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

Helpful staff made for a pleasant experience. The account I wanted, which had one of the best interest rates I could find, was easily set up when I called into Harpenden branch. Tabitha was most h... Read more Reviewed on: 11th February 2026

Latest lowest rating:

1

Surprise interest rate drop I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike othe... Read more Reviewed on: 17th December 2025

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (430)

Review of the Harpenden Building Society, Savings:

Customer service

In every interaction I have had with them, the staff at the Leighton Buzzard branch of Harpenden Building Society have been extremely professional, helpful and friendly. They have answered my queries and dealt with any enquiries very promptly and efficiently. Reviewed on: 3rd August 2024

Reply from Harpenden Building Society This is great to read and thank you for your review. I will make sure that this is passed to Isabel and the team at Leighton Buzzard. Thanks once again, Jon Sweeting Commercial Manager Response date: 5th August 2024

In branch service review

Friendly and helpful staff at Tring branch. Reviewed on: 31st July 2025

Reply from Harpenden Building Society This is great to read. I will pass this to the team at Tring branch. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 26th August 2025

In branch service review

I chose Harpenden Building Society because investment and withdrawal can be made by post and telephone. When telephoning the receptionists are most knowledgeable and eager to help. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thank you for your feedback, it is appreciated. You've awarded us a one star review, however the message and tone of your comments suggest you are pleased with the service. If we can be of any further assistance, or of you would like to discuss your review further then please email me at [email protected]. Kind regards, Jon Sweeting Commercial Manager Response date: 14th August 2025

In branch service review

The building society staff are friendly and helpful. But I prefer a bank. Reviewed on: 31st July 2025

Reply from Harpenden Building Society Thanks for your feedback. Jon Sweeting Commercial Manager Response date: 29th September 2025