Write a review

Newsletter

Go to business site

Hastings Direct: Home insurance reviews

Name: Home insurance
Rating: 3.91 (86 reviews)

View other Hastings Direct products

3.91

Based on 78 reviews, last reviewed 19th Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

42%

17%

33%

Latest highest rating:

4

Good value for money. Good value for money. Haven't claimed or attempted to contact their customer services team. Reviewed on: 19th August 2026

Latest lowest rating:

1

Home Insurance claim for flood. Home Insurance claim for flood. Had to be relocated and their offers of how much to give for alternative accommodation are a joke. Despite sending the... Read more Reviewed on: 27th May 2026

Read all reviews Write a review

About this product

Hastings Direct have three different home insurance policies to choose from with varying levels of cover.

Opt for Hastings Essential, Hastings Direct or Hastings Premier. You can choose optional home legal expenses and home emergency cover; they are included as standard with the Hastings Premier policy.

Hastings Direct home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

Review Hastings Direct: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Hastings Direct Home insurance reviews (86)

No problems

Never had any problems, very cheap and reliable Reviewed on: 1st August 2016

Home Insurance Reviewer

Haven't flooded for 57 years prior to the flood barrier been erected when whole village went underwater , wouldn't insure ! The computer said no ! Rubbish Reviewed on: 13th July 2016

CheekyCharges Campaigner

Not too bad, until, I wanted to change my address, and, found out it would cost me £30 to be able to do it! Reviewed on: 13th March 2016

Efficient, and good value for money.

Hastings Direct are very competitive when it comes to price, plus they give you 5 star customer service. I would recommend them to absolutely anybody. Reviewed on: 8th November 2015

simple and hassle free

Hastings direct offered a simple and quick insurance quote. Their website is easy to navigate and very user friendly giving the option to tailor make your policy to suit your own needs. The price offered was the best around and the final step to purchase the insurance was hassle free and quick. Reviewed on: 5th November 2015

quick and easy

Have been with Hastings for 3 year as they always seem to be cheapest when I come to renew. Can't judge them on their claims handling as thankfully I havent needed to claim Reviewed on: 27th August 2015

Do you have a different Hastings Direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Home Insurance
from Chelsea Building Society 0.00 from 0 reviews
Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.13 from 6 reviews
Landlord Insurance
from Simply Business 4.14 from 44 reviews

Want to see more from Hastings Direct?

Motorbike Insurance
from Hastings Direct 4.23 from 13 reviews
Van Insurance
from Hastings Direct 4.13 from 3 reviews
Personal loans
from Hastings Direct 3.96 from 119 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub