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Hastings Direct: Home insurance reviews

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3.07
Based on 73 reviews, last reviewed 24th Apr 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
34%

Latest highest rating:

4

So far so good Escape of water claim has been stressful but Hastings have been brilliant so far. Reviewed on: 24th April 2026
Ann Williams's avatar
Ann Williams

Latest lowest rating:

1

Bunch of scammers Tried to claim for a leak in the upstairs bathroom which had gone through the ceiling in the kitchen they told me over the phone what they would not p... Read more Reviewed on: 15th February 2026
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Kevin
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About this product

Hastings Direct have three different home insurance policies to choose from with varying levels of cover.

Opt for Hastings Essential, Hastings Direct or Hastings Premier. You can choose optional home legal expenses and home emergency cover; they are included as standard with the Hastings Premier policy.

Hastings Direct home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

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Hastings Direct Home insurance reviews (73)

Efficient, and good value for money.

5
Hastings Direct are very competitive when it comes to price, plus they give you 5 star customer service. I would recommend them to absolutely anybody. Reviewed on: 8th November 2015
Carl Henson's avatar
Carl Henson

simple and hassle free

5
Hastings direct offered a simple and quick insurance quote. Their website is easy to navigate and very user friendly giving the option to tailor make your policy to suit your own needs. The price offered was the best around and the final step to purchase the insurance was hassle free and quick. Reviewed on: 5th November 2015
David Finnigan's avatar
David Finnigan

quick and easy

5
Have been with Hastings for 3 year as they always seem to be cheapest when I come to renew. Can't judge them on their claims handling as thankfully I havent needed to claim Reviewed on: 27th August 2015
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daveboy5

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