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Hastings Direct: Home insurance reviews

Name: Home insurance
Rating: 3 (72 reviews)

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3.00

Based on 72 reviews, last reviewed 15th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

41%

15%

35%

Latest highest rating:

4

Easy to manage on line Easy to manage on line, app useful. Good price, easy to to understand policies Reviewed on: 7th September 2025

Latest lowest rating:

1

Bunch of scammers Tried to claim for a leak in the upstairs bathroom which had gone through the ceiling in the kitchen they told me over the phone what they would not p... Read more Reviewed on: 15th February 2026

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About this product

Hastings Direct have three different home insurance policies to choose from with varying levels of cover.

Opt for Hastings Essential, Hastings Direct or Hastings Premier. You can choose optional home legal expenses and home emergency cover; they are included as standard with the Hastings Premier policy.

Hastings Direct home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Hastings Direct before, you can also leave a review and share your experience.

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