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Hinckley & Rugby Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.47 (365 reviews)

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4.55

Based on 365 reviews, last reviewed 11th Feb 2025

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

Latest highest rating:

5

Hinckley and Rugby service has been excellent. Hinckley and Rugby service has been excellent. They are super fast, and they are flexible to accommodate your circumstance. You are sure to get a deal... Read more Reviewed on: 11th February 2025

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024

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About this product

Your home is likely to be your largest financial purchase, so finding the right lender is key. We collect Hinckley & Rugby Building Society mortgage reviews to help you make an informed decision.

Hinkley & Rugby Building Society is a mutual organisation that provides a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident with the terms, conditions and interest rates. Always contact the lender or an independent advisor if you have any questions or need help understanding your options.

Are you considering Hinckley & Rugby Building Society as your mortgage lender? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out what mortgage products homeowners have and how satisfied they have been throughout the term. Learn more about the customer service received and whether borrowers would recommend the lender to family and friends. All of this and more can be found in our Hinckley & Rugby Building Society mortgage reviews.

Did Hinckley & Rugby Building Society help you purchase your dream home? Share your experience with others by writing a review. Tell us why you chose Hinckley & Rugby Building Society. Did you feel supported throughout the application process? Has the Society kept you up to date with any important mortgage news and changes? Would you recommend your mortgage product to family and friends? Write a Hinckley & Rugby Building Society mortgage review today.

Hinckley & Rugby Building Society Mortgages reviews (365)

Review of the Hinckley & Rugby Building Society, Mortgages:

Very fast processing.

Very fast processing. I was expecting this to be taking more time but it was very fast. I am very pleased. Reviewed on: 10th December 2024

Reply from Hinckley & Rugby Building Society Hi Sangeeth, It’s great to hear you were pleased with the speed of our mortgage process. We are working hard to introduce efficiencies which make the process as smooth as possible for our members. Thank you for taking the time to pass on your feedback. Should you need any further assistance in the future please do not hesitate to contact our team. Response date: 11th December 2024

Mr

Very professional service and a very polite lady Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Feedback

Very pleasant, polite and professional advisor. Reviewed on: 3rd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Excellent service - would recommend!

Very good service from a building society where you can still get customer focused help when needed & excellent communication all round. Dealt with them over 25yrs in all as a mortgage provider & would highly recommend Reviewed on: 30th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd July 2023

Really helpful

Really clear and helpful , I was nervous about the whole remortgage process and the agent was really clear and understanding when I I bombarded her with questions. Reviewed on: 28th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd July 2023

excellent service and empathetic customer people

in the last two months i have spoke to Karen Crudgington and another whose name I did not get. Both were fantastic. They re-assured me that HRBS would come up with the right deal and it has, partly because of the organisation's values and partly because it trains people properly. I have several mortgages - one with another building - and none of them offer anything like the products or service that Hinckley provides. Unlike others, HRBS appears to have customers' interests at heart. Let me know if you want me to write or say any of this in public. Reviewed on: 23rd June 2023