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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

met all my needs and expectations

Staff knowledgeable, helpful and understanding of elderly customers. Follow up e mail was received as promised. Reviewed on: 10th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th September 2022

A new saver

On requesting a need to open a savings account I was delighted that I could do it there and then with no waiting. The ease and speed of opening an account made all better by kind , knowledgeable helpful staff. Reviewed on: 8th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th September 2022

opening an account

Friendly and informative service from Mandy Reviewed on: 7th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th September 2022

Excellent customer service

Friendly and helpful service when opening a savings account as power of attorney which meant extra forms. Everything was well explained and I was kept informed until all transactions had been completed Reviewed on: 6th September 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th September 2022

Saving accounts fir Grandsons

Very informative and helpful. Easy to book appointment convenient for myself. Great support Reviewed on: 26th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th August 2022

Supporting the next generation of savers

I visited the Castle Street branch to open a savings account for my young son. The account was opened within 15 minutes and my passbook arrived within 48 hours. Excellent! Better still, when I returned with my son, and the contents of his piggy bank, the Branch Manager introduced herself to him, explained about how the Society would pay him money for having his account with Hinckley & Rugby (which was very exciting for him!), and gave him some money bags for him to use for future visits to the branch. It was everything I had hoped for and was a great first step on his saving journey. Thank you so much! Reviewed on: 23rd August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 24th August 2022

Easy to open

Went to open an account for my grand draughter it was so easy nothing was to much trouble, every thing explained and easy to understand Reviewed on: 21st August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd August 2022

Super service

Called into the office everybody friendly, all transactions completed Reviewed on: 20th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd August 2022

Very satisfied

I visited the Coalville branch with a view to investing a pension lump sum. The staff were very friendly, knowledgeable & professional & gave me thorough information on what was available. I left feeling relieved that I had moved my money into a good account. Reviewed on: 17th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th August 2022

First class professional service

Team at Rugby understood my needs as POA and helped me sort the paperwork and options in a single visit. On top of the process and requirements in a friendly professional manner. Reviewed on: 17th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th August 2022

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