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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Great service with a smile!

Just opened another account with Lutterworth. As always, everything was explained, and then completed, very efficiently. Great to have access to such a reliable, secure, local service. Reviewed on: 5th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th August 2022

Friendly efficient service

Staff are always very helpful and knowledgeable about their products. Reviewed on: 4th August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th August 2022

Review account opening

Very good, staff extremely helpful. Reviewed on: 3rd August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 4th August 2022

Excellent

We just received very helpful customer service whilst opening a new savings account at the Lutterworth branch. Would highly recommend. Reviewed on: 2nd August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd August 2022

Nuneaton office

The lady who served me was helpful, knowledgeable, polite and gave me all the information I needed Reviewed on: 1st August 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd August 2022

Good service and account option

Easy to set up and good service in house Reviewed on: 29th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 1st August 2022

Efficient service

Smooth and trouble-free setting up account via postal form and telephone call. Reviewed on: 28th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th July 2022

Savings Bond Reinvestment.

On visiting my Lutterworth branch I never had to wait to long and was dealt with quickly and efficiently. I renewed a fixed rate bond and added money from the closure of another account. Following this my new account pass book arrived in a short period of few days. Reviewed on: 27th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th July 2022

Recommend

Friendly, helpful and patient staff Reviewed on: 21st July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd July 2022

Problem free process

Renewing a savings bond was a trouble free process Reviewed on: 21st July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd July 2022

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