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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5
Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024
Dawn 's avatar
Dawn
Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024
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Hinckley & Rugby Building Society

Costumer service

5
Good costumer service and easy and straight forward to set up an account. Reviewed on: 18th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th July 2022
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Hinckley & Rugby Building Society

Excellent service

5
The lady was very helpful and pleasant in the lutterworth branch Reviewed on: 16th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th July 2022
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Hinckley & Rugby Building Society

excellent service at Lutterworth branch

5
Very efficient and friendly opening an account Reviewed on: 15th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th July 2022
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Hinckley & Rugby Building Society

very efficient

5
Easy to talk to a real person and good rates of interest Reviewed on: 15th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th July 2022
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Hinckley & Rugby Building Society

Customer service

5
Received letter informing of my account ending in good time to consider all the options. Reviewed on: 13th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th July 2022
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Hinckley & Rugby Building Society

Was able to renew my savings investment over the phone speaking to a friendly person.

5
Was able to check that my maturing bond would be at the new rate , instead of the one on the renewal notice. Reviewed on: 12th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th July 2022
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Hinckley & Rugby Building Society

2 yr Bond

5
Posted Saturday, processed Monday. Confirmation Monday afternoon by phone. Reviewed on: 5th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th July 2022
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Hinckley & Rugby Building Society

Opening an account is so easy!

4
Staff v informative, friendly and patient. Clear explanations. Efficient. I'd called in prior to opening the a/c and all paperwork had been prepared in advance of opening the a/c. V pleased I could open a/c without an appointment. Reviewed on: 5th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th July 2022
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Hinckley & Rugby Building Society

Helpful

5
Have visited the nuneaton branch of Hinckley and rugby building society on 2 occasions Both times the staff have been very helpful and polite Reviewed on: 5th July 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th July 2022
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Hinckley & Rugby Building Society

Very likely

5
Visited the nuneaton branch to open accounts on both occasions the staff were very polite and helpful . Reviewed on: 5th July 2022
H&R Member Feedback's avatar
H&R Member Feedback

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