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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

The personal touch

Always first rate service, with the personal touch, such as knowing my name. Can't recommend too highly. Reviewed on: 20th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st July 2022

Costumer service

Good costumer service and easy and straight forward to set up an account. Reviewed on: 18th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th July 2022

Excellent service

The lady was very helpful and pleasant in the lutterworth branch Reviewed on: 16th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th July 2022

excellent service at Lutterworth branch

Very efficient and friendly opening an account Reviewed on: 15th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th July 2022

very efficient

Easy to talk to a real person and good rates of interest Reviewed on: 15th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th July 2022

Customer service

Received letter informing of my account ending in good time to consider all the options. Reviewed on: 13th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th July 2022

Was able to renew my savings investment over the phone speaking to a friendly person.

Was able to check that my maturing bond would be at the new rate , instead of the one on the renewal notice. Reviewed on: 12th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th July 2022

2 yr Bond

Posted Saturday, processed Monday. Confirmation Monday afternoon by phone. Reviewed on: 5th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th July 2022

Opening an account is so easy!

Staff v informative, friendly and patient. Clear explanations. Efficient. I'd called in prior to opening the a/c and all paperwork had been prepared in advance of opening the a/c. V pleased I could open a/c without an appointment. Reviewed on: 5th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th July 2022

Helpful

Have visited the nuneaton branch of Hinckley and rugby building society on 2 occasions Both times the staff have been very helpful and polite Reviewed on: 5th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th July 2022

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Hinckley & Rugby Building Society: Savings reviews

43% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1625)

Friendly helpful staff

The personal touch

Costumer service

Excellent service

excellent service at Lutterworth branch

very efficient

Customer service

Was able to renew my savings investment over the phone speaking to a friendly person.

2 yr Bond

Opening an account is so easy!

Helpful

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

Join Smart Money People

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