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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5
Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024
Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024
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Hinckley & Rugby Building Society

Savings

5
I was very impressed with the service provided by the staff Mandy Reviewed on: 19th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th June 2022
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Hinckley & Rugby Building Society

Excellent, very nice lady

5
Very clear info with good knowledge of different products Reviewed on: 17th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th June 2022
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Hinckley & Rugby Building Society

Very helpful gave ne excellent advice

5
Very knowledgeable about my requirenents and gave extra advice Reviewed on: 15th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th June 2022
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Hinckley & Rugby Building Society

Excellent service

5
The reception we got was very friendly and everything was explained very clearly, that made opening a new account very simple. Reviewed on: 14th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th June 2022
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Hinckley & Rugby Building Society

Excellent customer service

4
We’ve been looking for a savings account that we doesn’t have to be online only , They set everything up for us at the Hinckley and rugby branch in Broughton Astley. Thanks for making it straight forward for us . Reviewed on: 14th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th June 2022
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Hinckley & Rugby Building Society

Savings made easy

5
I wanted to transfer some of my savings to a two year bond. This was made easy for me by the staff at the Rugby branch providing me with all the assistance I needed to do this and also explaining to me how the product operates. Thank you Reviewed on: 13th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th June 2022
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Hinckley & Rugby Building Society

Lutterworth stars

5
Lutterworth branch always deliver fantastic service. Helpful, knowledgeable and patient. Reviewed on: 13th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th June 2022
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Hinckley & Rugby Building Society

Brilliant service

5
The lady explained everything clearly so we understood Reviewed on: 10th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th June 2022
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Hinckley & Rugby Building Society

Brilliant service

5
The lady who delt with us was brilliant Reviewed on: 10th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th June 2022
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Hinckley & Rugby Building Society

2 year bond

5
Clear information, helpful staff, local office Reviewed on: 8th June 2022
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th June 2022
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Hinckley & Rugby Building Society

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